Letts Property Management
PM company in Chicago, IL
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 42 public reviewers say about Letts Property Management
We read all 42 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Sep 30, 2026
- 38% property owners · ~16 · 3.3 stars
- 24% tenants · ~10 · 2.7 stars
- 7% unattributed · 3 · 5.0 stars
- 26% rating only · 11 · 2.6 stars
- 5% excluded · 2 · 2.0 stars
Property owners
~16 reviewsEstimated
Property owners praise
- Professionalism· 38%
- Communication & responsiveness· 31%
- Friendly, helpful staff· 31%
Property owners complain about
- Communication breakdowns19%
- Unprofessional conduct13%
- Hard to reach a person13%
Tenants
~10 reviewsEstimated
Tenants praise
- Friendly, helpful staff· 30%
- Fast maintenance turnaround· 20%
- Communication & responsiveness· 20%
Tenants complain about
- Unprofessional conduct30%
- Hard to reach a person20%
- Quality of repairs20%
Summary
42 reviews of Letts Property Management
Of the 42 public reviews we read, 31 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Letts Property Management
Property owners (in 16 reviews) rate the experience with Letts Property Management 3.3 out of 5; with professionalism and communication being highlighted strengths and most often complain about communication (19% of property owner reviews).
Summary of Tenant Reviews for Letts Property Management
Tenants (10 reviews) rate Letts Property Management 2.7 out of 5; they most often praise staff friendliness and complain about professionalism (30% of tenant reviews).
3 reviews don't say who wrote them. 11 are star ratings with no text. 2 off-topic reviews are excluded.
Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Based on 42 reviews
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What does “Listed, not rated” mean?
The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
Can a property manager pay to appear on this page?
No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.
Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does Letts Property Management correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.