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Krystle Properties

Antioch, CA, Crockett, CA, Berkeley, CA, Richmond, CA, 
400+Doors managed
37Years in business
4.3Google · 357 reviews
4.5est.Property owner rating
See the review analysis ↓

PM company in Vallejo, CA

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 357 public reviewers say about Krystle Properties

We read all 357 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 29, 2026

4.3headline rating · 357 reviews
WHO WROTE THEM
  • 29% property owners · ~104 · 4.5 stars
  • 23% tenants · ~80 · 3.4 stars
  • 18% unattributed · 65 · 4.6 stars
  • 28% rating only · 101 · 4.4 stars
  • 2% excluded · 7 · 3.9 stars

Property owners

~104 reviews

Estimated

Stable

Property owners praise

  • Communication & responsiveness· 50%
  • Friendly, helpful staff· 42%
  • Professionalism· 34%

Property owners complain about

  • Communication breakdowns11%
  • Maintenance turnaround7%
  • Unprofessional conduct5%

Tenants

~80 reviews

Estimated

↑ 0.4 in 24 mo

Tenants praise

  • Friendly, helpful staff· 43%
  • Communication & responsiveness· 20%
  • Fast maintenance turnaround· 15%

Tenants complain about

  • Unprofessional conduct28%
  • Communication breakdowns14%
  • Application process problems11%

Summary

357 reviews of Krystle Properties

Of the 357 public reviews we read, 256 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Krystle Properties

Property owners (in 104 reviews) rate the experience with Krystle Properties 4.5 out of 5; with communication and staff friendliness being highlighted strengths and most often complain about communication (11% of property owner reviews).

Summary of Tenant Reviews for Krystle Properties

Tenants (80 reviews) rate Krystle Properties 3.4 out of 5; they most often praise staff friendliness and complain about professionalism (28% of tenant reviews).

65 reviews don't say who wrote them. 101 are star ratings with no text. 1 written by agents, vendors or partners and 6 off-topic reviews are excluded.

Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.3

Based on 357 reviews

Better Business Bureau
A

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Krystle Properties correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.