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Kokopelli Property Management

200+Doors managed
23Years in business
3.9Google · 104 reviews
3.7est.Property owner rating
See the review analysis ↓

PM company in Santa Fe, NM

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 104 public reviewers say about Kokopelli Property Management

We read all 104 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 28, 2026

3.9headline rating · 104 reviews
WHO WROTE THEM
  • 14% property owners · ~15 · 3.7 stars
  • 60% tenants · ~63 · 3.6 stars
  • 10% unattributed · 10 · 4.9 stars
  • 9% rating only · 9 · 4.3 stars
  • 7% excluded · 7 · 4.4 stars

Property owners

~15 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 60%
  • Communication & responsiveness· 60%
  • Fast maintenance turnaround· 27%

Property owners complain about

  • Maintenance markups & surprise fees20%
  • Hard to reach a person13%
  • Tenant screening problems13%

Tenants

~63 reviews

Estimated

Stable

Tenants praise

  • Friendly, helpful staff· 32%
  • Communication & responsiveness· 27%
  • Move-in process· 10%

Tenants complain about

  • Unprofessional conduct25%
  • Property condition at move-in21%
  • Communication breakdowns13%

Summary

104 reviews of Kokopelli Property Management

Of the 104 public reviews we read, 95 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Kokopelli Property Management

Property owners (in 15 reviews) rate the experience with Kokopelli Property Management 3.7 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about fees markups (20% of property owner reviews).

Summary of Tenant Reviews for Kokopelli Property Management

Tenants (63 reviews) rate Kokopelli Property Management 3.6 out of 5; they most often praise staff friendliness and complain about professionalism (25% of tenant reviews).

10 reviews don't say who wrote them. 9 are star ratings with no text. 1 written by agents, vendors or partners and 6 off-topic reviews are excluded.

Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.9

Based on 104 reviews

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Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

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By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

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