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Keyrenter Property Management Coastal Virginia

100+Doors managed
9Years in business
4.6Google · 42 reviews
4.6est.Property owner rating
See the review analysis ↓

PM company in Smithfield, VA

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 43 public reviewers say about Keyrenter Property Management Coastal Virginia

We read all 43 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 29, 2026

4.6headline rating · 42 reviews
WHO WROTE THEM
  • 26% property owners · ~11 · 4.6 stars
  • 16% tenants · ~7
  • 30% unattributed · 13 · 4.6 stars
  • 16% rating only · 7 · 4.4 stars
  • 12% excluded · 5 · 5.0 stars

Property owners

~11 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 45%
  • Professionalism· 45%
  • Leasing speed· 36%

Property owners complain about

  • Communication breakdowns9%
  • Tenant screening problems9%
  • Maintenance turnaround9%

Tenants

Not enough tenants reviews yet. We need at least 10 tenants reviews to show an estimated rating and themes for this group.

Summary

43 reviews of Keyrenter Property Management Coastal Virginia

Of the 43 public reviews we read, 36 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Keyrenter Property Management Coastal Virginia

Property owners (in 11 reviews) rate the experience with Keyrenter Property Management Coastal Virginia 4.6 out of 5; with staff friendliness and professionalism being highlighted strengths and most often complain about communication (9% of property owner reviews).

Summary of Tenant Reviews for Keyrenter Property Management Coastal Virginia

Tenants (7 reviews): not enough attributed reviews to estimate a rating.

13 reviews don't say who wrote them. 7 are star ratings with no text. 1 written by agents, vendors or partners and 4 off-topic reviews are excluded.

Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.6

Based on 42 reviews

Better Business Bureau
F

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Keyrenter Property Management Coastal Virginia correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.