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Kettle & Oak - Property Management Company in Chicago

Naperville, IL,Chebanse, IL,Aurora, IL,
200+Doors managed
10Years in business
4.5Google · 114 reviews
4.8est.Property owner rating
See the review analysis ↓

PM company in Naperville, IL

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 117 public reviewers say about Kettle & Oak - Property Management Company in Chicago

We read all 117 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Nov 3, 2026

4.5headline rating · 114 reviews
WHO WROTE THEM
  • 18% property owners · ~21 · 4.8 stars
  • 36% tenants · ~42 · 4.2 stars
  • 21% unattributed · 25 · 4.8 stars
  • 20% rating only · 23 · 4.3 stars
  • 5% excluded · 6 · 4.3 stars

Property owners

~21 reviews

Estimated

Stable

1 of 21 gave 1–2 stars (5%)

What unhappy property owners say

No complaint comes up in more than one low-star review.

Small sample: read as a signal, not a pattern.

Also mentioned

  • Professionalism
  • Communication & responsiveness

Tenants

~42 reviews

Estimated

Stable

8 of 42 gave 1–2 stars (19%)

What unhappy tenants say

  • Communication breakdowns7 of 8
  • Property condition at move-in3 of 8
  • Application process problems2 of 8

Small sample: read as a signal, not a pattern.

Also mentioned

  • Friendly, helpful staff
  • Communication & responsiveness

Summary

117 reviews of Kettle & Oak - Property Management Company in Chicago

Of the 117 public reviews we read, 93 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Kettle & Oak - Property Management Company in Chicago

Property owners (in 21 reviews) rate the experience with Kettle & Oak - Property Management Company in Chicago 4.8 out of 5. 1 of them (5%) gave 1–2 stars, with no complaint repeated across those reviews. They also mention professionalism and communication & responsiveness.

Summary of Tenant Reviews for Kettle & Oak - Property Management Company in Chicago

Tenants (42 reviews) rate Kettle & Oak - Property Management Company in Chicago 4.2 out of 5. 8 of them (19%) gave 1–2 stars, most often about communication breakdowns (7 of 8) and property condition at move-in (3 of 8). They also mention friendly, helpful staff and communication & responsiveness.

25 reviews don't say who wrote them. 23 are star ratings with no text. 6 off-topic reviews are excluded.

Estimated from public reviews as of Nov 3, 2026. Not a TrueMatch score.

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VERIFIED PERFORMANCE REPORT

How Kettle & Oak - Property Management Company in Chicago compares with verified Naperville property managers

Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.

Metric

Kettle & Oak - Property Management Company in Chicago

No verified record

Verified PMs · Naperville (2)

Verified client surveys · certified metrics

Median repair time
Kettle & Oak - Property Management Company in ChicagoNo verified data
Verified PMs · Naperville (2)3.2 days2 of 2 certified
Occupancy rate
Kettle & Oak - Property Management Company in ChicagoNo verified data
Verified PMs · Naperville (2)97.3%1 of 2 certified
Median days on market
Kettle & Oak - Property Management Company in ChicagoNo verified data
Verified PMs · Naperville (2)13.0 days2 of 2 certified
Property owner satisfaction
Kettle & Oak - Property Management Company in ChicagoNo verified data
Verified PMs · Naperville (2)97% of property owners satisfied2 of 2 · 32 property owner responses

Verified values are live where the manager’s software is synced, otherwise as certified.

Verified data as of Nov 14, 2026

Like a vehicle history report for your property manager: the verified record is the one they can’t edit.

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VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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Service area

98 cities listed for Kettle & Oak - Property Management Company in Chicago.

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.5

Based on 114 reviews

Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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How PropertyManagement.com rates property managers

How does verification work?

A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.

What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Kettle & Oak - Property Management Company in Chicago correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.