Kettle & Oak - Property Management Company in Chicago
PM company in Naperville, IL
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PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 116 public reviewers say about Kettle & Oak - Property Management Company in Chicago
We read all 116 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Sep 30, 2026
- 18% property owners · ~21 · 4.8 stars
- 36% tenants · ~42 · 4.2 stars
- 21% unattributed · 24 · 5.0 stars
- 20% rating only · 23 · 4.3 stars
- 5% excluded · 6 · 4.3 stars
Property owners
~21 reviewsEstimated
Property owners praise
- Professionalism· 62%
- Communication & responsiveness· 57%
- Fast maintenance turnaround· 38%
Property owners complain about
Tenants
~42 reviewsEstimated
Tenants praise
- Friendly, helpful staff· 43%
- Communication & responsiveness· 38%
- Smooth application process· 29%
Tenants complain about
- Communication breakdowns17%
- Property condition at move-in7%
Summary
116 reviews of Kettle & Oak - Property Management Company in Chicago
Of the 116 public reviews we read, 92 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Kettle & Oak - Property Management Company in Chicago
Property owners (in 21 reviews) rate the experience with Kettle & Oak - Property Management Company in Chicago 4.8 out of 5; with professionalism and communication being highlighted strengths.
Summary of Tenant Reviews for Kettle & Oak - Property Management Company in Chicago
Tenants (42 reviews) rate Kettle & Oak - Property Management Company in Chicago 4.2 out of 5; they most often praise staff friendliness and complain about communication (17% of tenant reviews).
24 reviews don't say who wrote them. 23 are star ratings with no text. 6 off-topic reviews are excluded.
Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Based on 116 reviews
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
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The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
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Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
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By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.