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Kass Management Services, Inc.

Chicago, IL, Cicero, IL, Berwyn, IL, Oak Park, IL, 
2.3Google · 602 reviews
3.4est.Property owner rating
See the review analysis ↓

Unknown property management services with 0 years of experience.

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 601 public reviewers say about Kass Management Services, Inc.

We read all 601 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Sep 30, 2026

2.3headline rating · 602 reviews
WHO WROTE THEM
  • 5% property owners · ~28 · 3.4 stars
  • 60% tenants · ~364 · 1.6 stars
  • 8% unattributed · 46 · 3.5 stars
  • 26% rating only · 156 · 3.2 stars
  • 1% excluded · 7 · 3.9 stars

Property owners

~28 reviews

Estimated

Stable

Property owners praise

  • Professionalism· 25%
  • Friendly, helpful staff· 25%
  • Fast maintenance turnaround· 21%

Property owners complain about

  • Communication breakdowns36%
  • Unprofessional conduct32%
  • Maintenance markups & surprise fees14%

Tenants

~364 reviews

Estimated

↑ 0.8 in 12 mo

Tenants praise

  • Friendly, helpful staff· 10%
  • Communication & responsiveness· 5%
  • Smooth application process· 4%

Tenants complain about

  • Unprofessional conduct46%
  • Communication breakdowns37%
  • Hard to reach a person21%

Summary

601 reviews of Kass Management Services, Inc.

Of the 601 public reviews we read, 444 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Kass Management Services, Inc.

Property owners (in 28 reviews) rate the experience with Kass Management Services, Inc. 3.4 out of 5; with professionalism and staff friendliness being highlighted strengths and most often complain about communication (36% of property owner reviews).

Summary of Tenant Reviews for Kass Management Services, Inc.

Tenants (364 reviews) rate Kass Management Services, Inc. 1.6 out of 5; they most often praise staff friendliness and complain about professionalism (46% of tenant reviews).

46 reviews don't say who wrote them. 156 are star ratings with no text. 1 written by agents, vendors or partners and 6 off-topic reviews are excluded.

Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.

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VERIFIED PERFORMANCE REPORT

How Kass Management Services, Inc. compares with verified Chicago property managers

Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.

Metric

Kass Management Services, Inc.

No verified record

Verified PMs · Chicago (3)

Verified client surveys · certified metrics

Phone picked up (not voicemail)
Kass Management Services, Inc.No verified data
Verified PMs · Chicago (3)69%1 of 3 · 16 property owner responses
Median repair time
Kass Management Services, Inc.No verified data
Verified PMs · Chicago (3)4.0 days3 of 3 certified
Occupancy rate
Kass Management Services, Inc.No verified data
Verified PMs · Chicago (3)86.8%2 of 3 certified
Median days on market
Kass Management Services, Inc.No verified data
Verified PMs · Chicago (3)18.0 days3 of 3 certified
Property owner satisfaction
Kass Management Services, Inc.No verified data
Verified PMs · Chicago (3)92% of property owners satisfied3 of 3 · 92 property owner responses

Verified values are live where the manager’s software is synced, otherwise as certified.

Verified data as of Oct 13, 2026

Like a vehicle history report for your property manager: the verified record is the one they can’t edit.

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VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

Top-ranked verified property managers serving Kass Management Services, Inc.'s markets

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
2.3

Based on 602 reviews

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Kass Management Services, Inc. correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.