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Joseph Ellen Properties

Orange Park, FL, Jacksonville, FL, Atlantic Beach, FL, Bryceville, FL, 
400+Doors managed
6Years in business
4.8Google · 559 reviews
4.8est.Property owner rating
See the review analysis ↓

PM company in Jacksonville, FL

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 559 public reviewers say about Joseph Ellen Properties

We read all 559 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 29, 2026

4.8headline rating · 559 reviews
WHO WROTE THEM
  • 4% property owners · ~22 · 4.8 stars
  • 63% tenants · ~353 · 4.8 stars
  • 11% unattributed · 60 · 4.9 stars
  • 8% rating only · 44 · 4.9 stars
  • 14% excluded · 80 · 4.8 stars

Property owners

~22 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 68%
  • Communication & responsiveness· 64%
  • Leasing speed· 36%

Property owners complain about

    Tenants

    ~353 reviews

    Estimated

    Stable

    Tenants praise

    • Communication & responsiveness· 27%
    • Friendly, helpful staff· 26%
    • Move-in process· 9%

    Tenants complain about

    • Property condition at move-in5%
    • Unprofessional conduct4%
    • Quality of repairs4%

    Summary

    559 reviews of Joseph Ellen Properties

    Of the 559 public reviews we read, 514 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

    Summary of Property Owner Reviews for Joseph Ellen Properties

    Property owners (in 22 reviews) rate the experience with Joseph Ellen Properties 4.8 out of 5; with staff friendliness and communication being highlighted strengths.

    Summary of Tenant Reviews for Joseph Ellen Properties

    Tenants (353 reviews) rate Joseph Ellen Properties 4.8 out of 5; they most often praise communication and complain about property condition (5% of tenant reviews).

    60 reviews don't say who wrote them. 44 are star ratings with no text. 8 written by agents, vendors or partners and 72 off-topic reviews are excluded.

    Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.

    Report a problem with this estimate

    VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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    Service area map

    Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

    Customer Reviews & Ratings

    Google
    4.8

    Based on 559 reviews

    Better Business Bureau
    F

    BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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    What does “Listed, not rated” mean?

    The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

    Can a property manager pay to appear on this page?

    No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

    Why are public reviews split into property owners and tenants?

    Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

    How does Joseph Ellen Properties correct or replace this estimate?

    By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

    How do I report a problem with this estimate?

    Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.