Johnson Property Management, LLC
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280 E Corporate Dr #230, Meridian, ID 83642
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Years in Business
72 years
Founded Year
1953
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Frequently Asked Questions
Are there fees or charges in addition to your base management percentage?
Johnson Property Management does not have an elaborate fee structure in addition to our base management percentage. We do charge two other service charges in addition to our management percentage as an offset to a couple of additional services we offer, which are part of our management agreement. They are as follows: $100 lease renewal service charge: If JPM is able to successfully renew an existing tenant for an additional one-year lease term, thereby preventing a vacancy, there is a $100 owner charge. This is much less than a vacancy would cost an owner due to turnover expense and rent loss, and is intended to offset the additional labor time involved in working with the property owner and tenant, and creating & executing the forms needed for a renewal. $25/unit annual technology charge: Many of the software platforms we use have a 'per unit' pricing structure. As we manage more rental units, we are charged for the providers services that we use to effectively manage your property. We ask that our owner clients contribute $25 per door per year to help offset that cost. For example, a duplex would cost $50 for the entire year for that property.
How does JPM, LLC screen rental prospects?
JPM, LLC uses Experian, the most trusted of the major credit bureaus to run a tradeline report on all rental applicants. Amrent, a national public record and criminal record database, is used for background checks on each rental applicant. Rental verifications are done as needed, dependant on the applicant's prior landlord, and the expected validity of the rental verification. Employment verification is made based on the applicant providing current copies of paystubs, or deposit information from their bank.
Do you inspect my rental property regularly?
Yes – as part of our base management service an exterior survey is conducted six times per year, or every other month. Owner clients have varying opinions on conducting occupied/interior property inspections, and during the onboard process we work with each client individually on whether or not they want interior inspections conducted and on what frequency. From there the inspections are scheduled on a recuring interval, and are $60/each per our management agreement as it is an optional service. Discounts may be provided if multiple inspections are conducted at the same property in the same day. A full inspection report with photos is produced and reported to the owner.
What if I have a maintenance issue or emergency come up at my rental property on Saturday evening?
JPM, LLC handles and solves property related issues 24×7. For outside of business hours maintenance submission, we employ a call-center (English and Spanish speaking) to take calls. Calls are taken live by humans 24×7. Repair issue categories are established and pre setup with our call center to determine what is an actual emergency, and what is not. Real emergencies are live water leaks, property access issues, fire or floor damage, water outage, or sewer backup. Once a call is taken at the call center, the representative uses basic troubleshooting questions to try and help the tenant solve the issue. If the issue cannot be solved, or is an emergency, the call center routes the call to a JPM, LLC team member that is on call. The JPM team member will solve the issue best as possible using our after hour vendor network. It should be understood that the majority of vendors do charge after hours service charges.
Do you markup maintenance, or use maintenance as any kind of a profit center?
NO! JPM has never used maintenance as a profit center, has never marked up parts or labor, nor have we ever entered into 'vendor agreements' with providers that give us any kind of a kickback or incentive to utilize any particular vendor. The amounts that are invoiced for parts, labor and services are exactly what is passed on to our owner clients, and our tenants as applicable. The amount that we are invoiced for is the amount that is paid – no gimmicks.
When does JPM, LLC provide monthly rental reporting statements to Owner/Clients?
JPM, LLC has always utilized a traditional calendar month bookkeeping and reporting style. Monthly Rental Reporting statements are both emailed to all clients and posted to Owner Web Access on the last calendar day of each month. This typically includes a Rent Roll, a P&L Statement (separated by property), a Summary Owner Statement, and a detailed Owner Statement. In addition, up-to-date information regarding financial information is available to each Owner/Client on their Owner Web Access, which can be accessed 24×7.