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Impact Real Estate Management

200+Doors managed
28Years in business
3.7Google · 82 reviews
4.4est.Property owner rating
See the review analysis ↓

PM company in Long Island City, NY

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 82 public reviewers say about Impact Real Estate Management

We read all 82 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 28, 2026

3.7headline rating · 82 reviews
WHO WROTE THEM
  • 46% property owners · ~38 · 4.4 stars
  • 28% tenants · ~23 · 3.0 stars
  • 14% unattributed · 11 · 3.5 stars
  • 11% rating only · 9 · 2.7 stars
  • 1% excluded · 1 · 5.0 stars

Property owners

~38 reviews

Estimated

↑ 0.9 in 24 mo

Property owners praise

  • Communication & responsiveness· 74%
  • Friendly, helpful staff· 66%
  • Professionalism· 42%

Property owners complain about

  • Unprofessional conduct11%
  • Communication breakdowns11%
  • Hard to reach a person11%

Tenants

~23 reviews

Estimated

Stable

Tenants praise

  • Friendly, helpful staff· 39%
  • Communication & responsiveness· 35%
  • Fast maintenance turnaround· 22%

Tenants complain about

  • Unprofessional conduct43%
  • Communication breakdowns39%
  • Hard to reach a person13%

Summary

82 reviews of Impact Real Estate Management

Of the 82 public reviews we read, 73 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Impact Real Estate Management

Property owners (in 38 reviews) rate the experience with Impact Real Estate Management 4.4 out of 5; with communication and staff friendliness being highlighted strengths and most often complain about professionalism (11% of property owner reviews).

Summary of Tenant Reviews for Impact Real Estate Management

Tenants (23 reviews) rate Impact Real Estate Management 3.0 out of 5; they most often praise staff friendliness and complain about professionalism (43% of tenant reviews).

11 reviews don't say who wrote them. 9 are star ratings with no text. 1 off-topic review is excluded.

Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.

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VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.7

Based on 82 reviews

Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Impact Real Estate Management correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.