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HSM Property Management San Francisco

300+Doors managed
71Years in business
4.9Google · 266 reviews
5.0est.Property owner rating
See the review analysis ↓

PM company in San Francisco, CA

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 280 public reviewers say about HSM Property Management San Francisco

We read all 280 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 28, 2026

4.9headline rating · 266 reviews
WHO WROTE THEM
  • 34% property owners · ~96 · 5.0 stars
  • 21% tenants · ~57 · 4.9 stars
  • 24% unattributed · 68 · 5.0 stars
  • 3% rating only · 9 · 5.0 stars
  • 18% excluded · 50 · 4.9 stars

Property owners

~96 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 88%
  • Communication & responsiveness· 86%
  • Professionalism· 45%

Property owners complain about

    Tenants

    ~57 reviews

    Estimated

    Stable

    Tenants praise

    • Friendly, helpful staff· 72%
    • Communication & responsiveness· 72%
    • Fast maintenance turnaround· 30%

    Tenants complain about

      Summary

      280 reviews of HSM Property Management San Francisco

      Of the 280 public reviews we read, 271 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

      Summary of Property Owner Reviews for HSM Property Management San Francisco

      Property owners (in 96 reviews) rate the experience with HSM Property Management San Francisco 5.0 out of 5; with staff friendliness and communication being highlighted strengths.

      Summary of Tenant Reviews for HSM Property Management San Francisco

      Tenants (57 reviews) rate HSM Property Management San Francisco 4.9 out of 5; they most often praise staff friendliness.

      68 reviews don't say who wrote them. 9 are star ratings with no text. 47 written by agents, vendors or partners and 3 off-topic reviews are excluded.

      Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.

      Report a problem with this estimate

      VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

      Top-ranked verified property managers serving HSM Property Management San Francisco's markets

      Service area map

      Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

      Customer Reviews & Ratings

      Google
      4.9

      Based on 266 reviews

      Better Business Bureau
      A+

      BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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      How PropertyManagement.com rates property managers

      How does verification work?

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      What does “Listed, not rated” mean?

      The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

      Can a property manager pay to appear on this page?

      No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

      Why are public reviews split into property owners and tenants?

      Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

      How does HSM Property Management San Francisco correct or replace this estimate?

      By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

      How do I report a problem with this estimate?

      Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.