
Hornberger Property Management
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Frequently Asked Questions
How do you reduce vacancy and find tenants fast?
We market your property across high-traffic rental platforms with strong photos and detailed descriptions. We respond quickly to inquiries, schedule showings efficiently, and guide applicants through the process to avoid delays. This helps us attract qualified tenants and fill vacancies as fast as possible.
What happens if a tenant does not pay rent?
We follow a consistent rent collection process that starts with reminders and communication, then moves into formal notices if needed. If the situation escalates, we handle the legal process in compliance with local laws. Our approach is to resolve issues quickly while protecting your income and minimizing disruption.
How do you keep me updated on my property?
You receive monthly owner statements that clearly show income and expenses. You also have access to an online portal where you can view real-time financials, reports, and important documents. You will be assigned one direct contact. If anything significant comes up, such as a major repair or lease issue, they will be talking to you to discuss the issue and the game plan to move forward.
How do you handle maintenance and repairs?
We manage all maintenance through a structured system where tenants can easily submit requests. We coordinate with trusted vendors to ensure quality work at fair pricing. You are notified of larger repairs and we handle approvals based on your preferences. Routine and emergency issues are addressed quickly to protect the property and keep tenants satisfied.
How do you screen tenants to protect my property?
We use a full screening process that includes credit history, income verification, employment checks, rental history, and background screening. We look at the full picture, not just one score, to identify applicants who are financially stable and have a track record of taking care of homes. Our goal is to place tenants who pay on time, communicate well, and reduce the likelihood of turnover or eviction.
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Company Details
112 N University Ste 100A, Spokane Valley, WA 99206
Property Types
Credentials
Asset Class Focus
Company Size
Years in Business
4 years
Founded Year
2022
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