Hornberger Property Management
Quick summary
Hornberger Property Management is a property management company based in Spokane Valley, WA. They serve 14 surrounding markets. They manage 725+ units. They have 4+ years of experience.
Company Overview
We’re a hands on property management team focused on making things simple and stress free for both owners and tenants. Our approach is practical and responsive we prioritize clear communication, efficient operations, and keeping properties performing at their best. We handle everything from leasing and maintenance to compliance and financials, so owners don’t have to. At the end of the day, we aim to protect your investment while creating a smooth experience for everyone involved.
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Certifications
Speedy Leasing
This company has verified its median days on market for all leases signed in the last 90 days, measured from the day a listing begins marketing to the day the lease is signed. Faster verified leasing earns higher certification tiers.
Rent Collection Rate
This company has verified its rent collection rate: the share of rent charged that was actually collected over the last 90 days. Higher verified collection rates earn higher certification tiers.
Occupancy Rate
This company has verified the occupancy rate of its actively managed portfolio: occupied units as a share of all actively managed residential units, measured as a current snapshot. Higher verified occupancy earns higher certification tiers.
Speedy Repair
This company has verified its speed of repair: the median time from a work order being created to the work being done, across all work orders completed in the last 90 days. Faster verified repair times earn higher certification tiers.
Lease Renewal Expert
This company has verified its lease renewal rate for all leases that came up for renewal in the last 90 days, counting new lease terms, month-to-month conversions, and continuing month-to-month tenants as renewals. Higher verified renewal rates earn higher certification tiers.
Customer Reviews & Ratings
Based on 221 reviews
Frequently Asked Questions
How do you reduce vacancy and find tenants fast?
We market your property across high-traffic rental platforms with strong photos and detailed descriptions. We respond quickly to inquiries, schedule showings efficiently, and guide applicants through the process to avoid delays. This helps us attract qualified tenants and fill vacancies as fast as possible.
What happens if a tenant does not pay rent?
We follow a consistent rent collection process that starts with reminders and communication, then moves into formal notices if needed. If the situation escalates, we handle the legal process in compliance with local laws. Our approach is to resolve issues quickly while protecting your income and minimizing disruption.
How do you keep me updated on my property?
You receive monthly owner statements that clearly show income and expenses. You also have access to an online portal where you can view real-time financials, reports, and important documents. You will be assigned one direct contact. If anything significant comes up, such as a major repair or lease issue, they will be talking to you to discuss the issue and the game plan to move forward.
How do you handle maintenance and repairs?
We manage all maintenance through a structured system where tenants can easily submit requests. We coordinate with trusted vendors to ensure quality work at fair pricing. You are notified of larger repairs and we handle approvals based on your preferences. Routine and emergency issues are addressed quickly to protect the property and keep tenants satisfied.
How do you screen tenants to protect my property?
We use a full screening process that includes credit history, income verification, employment checks, rental history, and background screening. We look at the full picture, not just one score, to identify applicants who are financially stable and have a track record of taking care of homes. Our goal is to place tenants who pay on time, communicate well, and reduce the likelihood of turnover or eviction.
Frequently Asked Questions
How do you reduce vacancy and find tenants fast?
We market your property across high-traffic rental platforms with strong photos and detailed descriptions. We respond quickly to inquiries, schedule showings efficiently, and guide applicants through the process to avoid delays. This helps us attract qualified tenants and fill vacancies as fast as possible.
What happens if a tenant does not pay rent?
We follow a consistent rent collection process that starts with reminders and communication, then moves into formal notices if needed. If the situation escalates, we handle the legal process in compliance with local laws. Our approach is to resolve issues quickly while protecting your income and minimizing disruption.
How do you keep me updated on my property?
You receive monthly owner statements that clearly show income and expenses. You also have access to an online portal where you can view real-time financials, reports, and important documents. You will be assigned one direct contact. If anything significant comes up, such as a major repair or lease issue, they will be talking to you to discuss the issue and the game plan to move forward.
How do you handle maintenance and repairs?
We manage all maintenance through a structured system where tenants can easily submit requests. We coordinate with trusted vendors to ensure quality work at fair pricing. You are notified of larger repairs and we handle approvals based on your preferences. Routine and emergency issues are addressed quickly to protect the property and keep tenants satisfied.
How do you screen tenants to protect my property?
We use a full screening process that includes credit history, income verification, employment checks, rental history, and background screening. We look at the full picture, not just one score, to identify applicants who are financially stable and have a track record of taking care of homes. Our goal is to place tenants who pay on time, communicate well, and reduce the likelihood of turnover or eviction.