Verified #1 verified in San Antonio
Sunshine Residential Property Management
Austin · Belterra · Georgetown
HomeRiver Group San Antonio
400+Doors managed
39Years in business
4.0Google · 467 reviews
4.3est.Property owner rating
PM company in San Antonio, TX
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 477 public reviewers say about HomeRiver Group San Antonio
We read all 477 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Oct 29, 2026
4.0headline rating · 467 reviews
WHO WROTE THEM- 8% property owners · ~37 · 4.3 stars
- 37% tenants · ~174 · 3.1 stars
- 39% unattributed · 186 · 4.9 stars
- 13% rating only · 64 · 4.1 stars
- 3% excluded · 16 · 3.3 stars
Property owners
~37 reviewsEstimated
Stable
Property owners praise
- Communication & responsiveness· 65%
- Friendly, helpful staff· 59%
- Professionalism· 51%
Property owners complain about
- Communication breakdowns11%
- Unprofessional conduct11%
- Hard to reach a person8%
Tenants
~174 reviewsEstimated
↑ 0.7 in 24 mo
Tenants praise
- Friendly, helpful staff· 43%
- Communication & responsiveness· 23%
- Fast maintenance turnaround· 17%
Tenants complain about
- Unprofessional conduct25%
- Communication breakdowns24%
- Maintenance turnaround16%
Summary
477 reviews of HomeRiver Group San Antonio
Of the 477 public reviews we read, 411 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for HomeRiver Group San Antonio
Property owners (in 37 reviews) rate the experience with HomeRiver Group San Antonio 4.3 out of 5; with communication and staff friendliness being highlighted strengths and most often complain about communication (11% of property owner reviews).
Summary of Tenant Reviews for HomeRiver Group San Antonio
Tenants (174 reviews) rate HomeRiver Group San Antonio 3.1 out of 5; they most often praise staff friendliness and complain about professionalism (25% of tenant reviews).
186 reviews don't say who wrote them. 64 are star ratings with no text. 5 written by agents, vendors or partners and 11 off-topic reviews are excluded.
Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.
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Customer Reviews & Ratings
Google
4.0
Based on 467 reviews
Better Business Bureau
B-
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
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