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HomeRiver Group Chicago Property Management

Chicago, IL,Cicero, IL,Gary, IN,
500+Doors managed
20Years in business
4.4Google · 413 reviews
3.6est.Property owner rating
See the review analysis ↓

PM company in Chicago, IL

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 426 public reviewers say about HomeRiver Group Chicago Property Management

We read all 426 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Nov 2, 2026

4.4headline rating · 413 reviews
WHO WROTE THEM
  • 10% property owners · ~44 · 3.6 stars
  • 46% tenants · ~196 · 4.2 stars
  • 29% unattributed · 125 · 5.0 stars
  • 7% rating only · 29 · 4.1 stars
  • 8% excluded · 32 · 4.9 stars

Property owners

~44 reviews

Estimated

Stable

16 of 44 gave 1–2 stars (36%)

What unhappy property owners say

  • Communication breakdowns9 of 16
  • Maintenance markups & surprise fees8 of 16
  • Hard to reach a person8 of 16

Also mentioned

  • Friendly, helpful staff
  • Communication & responsiveness

Tenants

~196 reviews

Estimated

↓ 1.0 in 24 mo

39 of 196 gave 1–2 stars (20%)

What unhappy tenants say

  • Unprofessional conduct17 of 39
  • Communication breakdowns15 of 39
  • Maintenance turnaround13 of 39

Also mentioned

  • Friendly, helpful staff
  • Fast maintenance turnaround

Summary

426 reviews of HomeRiver Group Chicago Property Management

Of the 426 public reviews we read, 397 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for HomeRiver Group Chicago Property Management

Property owners (in 44 reviews) rate the experience with HomeRiver Group Chicago Property Management 3.6 out of 5. 16 of them (36%) gave 1–2 stars, most often about communication breakdowns (9 of 16) and maintenance markups & surprise fees (8 of 16). They also mention friendly, helpful staff and communication & responsiveness.

Summary of Tenant Reviews for HomeRiver Group Chicago Property Management

Tenants (196 reviews) rate HomeRiver Group Chicago Property Management 4.2 out of 5, down 1.0 over 24 months. 39 of them (20%) gave 1–2 stars, most often about unprofessional conduct (17 of 39) and communication breakdowns (15 of 39). They also mention friendly, helpful staff and fast maintenance turnaround.

125 reviews don't say who wrote them. 29 are star ratings with no text. 9 written by agents, vendors or partners and 23 off-topic reviews are excluded.

Estimated from public reviews as of Nov 2, 2026. Not a TrueMatch score.

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VERIFIED PERFORMANCE REPORT

How HomeRiver Group Chicago Property Management compares with verified Chicago property managers

Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.

Metric

HomeRiver Group Chicago Property Management

No verified record

Verified PMs · Chicago (4)

Verified client surveys · certified metrics

Phone picked up (not voicemail)
HomeRiver Group Chicago Property ManagementNo verified data
Verified PMs · Chicago (4)50%3 of 4 · 30 property owner responses
Median repair time
HomeRiver Group Chicago Property ManagementNo verified data
Verified PMs · Chicago (4)4.3 days4 of 4 certified
Occupancy rate
HomeRiver Group Chicago Property ManagementNo verified data
Verified PMs · Chicago (4)92.6%1 of 4 certified
Median days on market
HomeRiver Group Chicago Property ManagementNo verified data
Verified PMs · Chicago (4)31.5 days4 of 4 certified
Property owner satisfaction
HomeRiver Group Chicago Property ManagementNo verified data
Verified PMs · Chicago (4)90% of property owners satisfied4 of 4 · 106 property owner responses

Verified values are live where the manager’s software is synced, otherwise as certified.

Verified data as of Nov 14, 2026

Like a vehicle history report for your property manager: the verified record is the one they can’t edit.

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VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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Service area

116 cities listed for HomeRiver Group Chicago Property Management.

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.4

Based on 413 reviews

Better Business Bureau
B-

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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How PropertyManagement.com rates property managers

How does verification work?

A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.

What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does HomeRiver Group Chicago Property Management correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.