Get verified for the Top 100 →

Hero Property Management

North Salt Lake, UT, Salt Lake City, UT, West Valley City, UT, Bountiful, UT, 
400+Doors managed
4.7Google · 429 reviews
4.9est.Property owner rating
See the review analysis ↓

PM company in Salt Lake City, UT

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 429 public reviewers say about Hero Property Management

We read all 429 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Sep 30, 2026

4.7headline rating · 429 reviews
WHO WROTE THEM
  • 3% property owners · ~14 · 4.9 stars
  • 43% tenants · ~186 · 4.3 stars
  • 34% unattributed · 147 · 5.0 stars
  • 19% rating only · 80 · 4.9 stars
  • 1% excluded · 2 · 5.0 stars

Property owners

~14 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 79%
  • Communication & responsiveness· 71%
  • Professionalism· 29%

Property owners complain about

  • Hard to reach a person7%
  • Communication breakdowns7%

Tenants

~186 reviews

Estimated

Stable

Tenants praise

  • Friendly, helpful staff· 57%
  • Communication & responsiveness· 30%
  • Smooth application process· 27%

Tenants complain about

  • Communication breakdowns11%
  • Maintenance turnaround6%
  • Unprofessional conduct6%

Summary

429 reviews of Hero Property Management

Of the 429 public reviews we read, 349 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Hero Property Management

Property owners (in 14 reviews) rate the experience with Hero Property Management 4.9 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about reachability (7% of property owner reviews).

Summary of Tenant Reviews for Hero Property Management

Tenants (186 reviews) rate Hero Property Management 4.3 out of 5; they most often praise staff friendliness and complain about communication (11% of tenant reviews).

147 reviews don't say who wrote them. 80 are star ratings with no text. 1 written by agents, vendors or partners and 1 off-topic review are excluded.

Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.

Report a problem with this estimate

VERIFIED PERFORMANCE REPORT

How Hero Property Management compares with verified North Salt Lake property managers

Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.

Metric

Hero Property Management

No verified record

Verified PMs · North Salt Lake (5)

Verified client surveys · certified metrics

Phone picked up (not voicemail)
Hero Property ManagementNo verified data
Verified PMs · North Salt Lake (5)74%4 of 5 · 91 property owner responses
Median repair time
Hero Property ManagementNo verified data
Verified PMs · North Salt Lake (5)5.0 days4 of 5 certified
Occupancy rate
Hero Property ManagementNo verified data
Verified PMs · North Salt Lake (5)85.5%3 of 5 certified
Median days on market
Hero Property ManagementNo verified data
Verified PMs · North Salt Lake (5)29.3 days2 of 5 certified
Property owner satisfaction
Hero Property ManagementNo verified data
Verified PMs · North Salt Lake (5)79% of property owners satisfied5 of 5 · 140 property owner responses

Verified values are live where the manager’s software is synced, otherwise as certified.

Verified data as of Oct 16, 2026

Like a vehicle history report for your property manager: the verified record is the one they can’t edit.

Find a verified property manager →See how verification works →

VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

Top-ranked verified property managers serving Hero Property Management's markets

All 7 verified PMs serving this area →

Ranked for your address

Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.7

Based on 429 reviews

Are you Hero Property Management?

Property owners searching for a manager in North Salt Lake see this page. Claim it, sync your data, and show verified performance instead of public reviews.

Claim & get verified →

How PropertyManagement.com rates property managers

How does verification work?

A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.

What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Hero Property Management correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.