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Heritage Property Management Services

Roswell, GA, Atlanta, GA, Marietta, GA, Alpharetta, GA, 
1000+Doors managed
43Years in business
3.9Google · 1455 reviews
3.4est.Property owner rating
See the review analysis ↓

PM company in Atlanta, GA

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 1,455 public reviewers say about Heritage Property Management Services

We read all 1,455 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 29, 2026

3.9headline rating · 1,455 reviews
WHO WROTE THEM
  • 26% property owners · ~382 · 3.4 stars
  • 24% tenants · ~346 · 3.3 stars
  • 33% unattributed · 481 · 4.7 stars
  • 16% rating only · 225 · 4.1 stars
  • 1% excluded · 21 · 3.4 stars

Property owners

~382 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 57%
  • Communication & responsiveness· 44%
  • Professionalism· 30%

Property owners complain about

  • Communication breakdowns32%
  • Unprofessional conduct27%
  • Hard to reach a person17%

Tenants

~346 reviews

Estimated

Stable

Tenants praise

  • Friendly, helpful staff· 50%
  • Communication & responsiveness· 32%
  • Professionalism· 10%

Tenants complain about

  • Communication breakdowns29%
  • Unprofessional conduct25%
  • Hard to reach a person14%

Summary

1,455 reviews of Heritage Property Management Services

Of the 1,455 public reviews we read, 1,229 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Heritage Property Management Services

Property owners (in 382 reviews) rate the experience with Heritage Property Management Services 3.4 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about communication (32% of property owner reviews).

Summary of Tenant Reviews for Heritage Property Management Services

Tenants (346 reviews) rate Heritage Property Management Services 3.3 out of 5; they most often praise staff friendliness and complain about communication (29% of tenant reviews).

481 reviews don't say who wrote them. 225 are star ratings with no text. 9 written by agents, vendors or partners and 12 off-topic reviews are excluded.

Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.9

Based on 1400+ reviews

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Heritage Property Management Services correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.