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Heritage Property Management

San Antonio, TX, Falls City, TX, Hobson, TX, Bergheim, TX, 
100+Doors managed
6Years in business
4.2Google · 69 reviews
4.8est.Property owner rating
See the review analysis ↓

PM company in San Antonio, TX

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 69 public reviewers say about Heritage Property Management

We read all 69 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 28, 2026

4.2headline rating · 69 reviews
WHO WROTE THEM
  • 32% property owners · ~22 · 4.8 stars
  • 25% tenants · ~17 · 2.5 stars
  • 14% unattributed · 10 · 4.6 stars
  • 10% rating only · 7 · 4.4 stars
  • 19% excluded · 13 · 4.7 stars

Property owners

~22 reviews

Estimated

Stable

Property owners praise

  • Communication & responsiveness· 77%
  • Friendly, helpful staff· 64%
  • Professionalism· 59%

Property owners complain about

    Tenants

    ~17 reviews

    Estimated

    Stable

    Tenants praise

    • Communication & responsiveness· 24%
    • Smooth application process· 18%
    • Friendly, helpful staff· 18%

    Tenants complain about

    • Communication breakdowns35%
    • Unprofessional conduct35%
    • Property condition at move-in24%

    Summary

    69 reviews of Heritage Property Management

    Of the 69 public reviews we read, 62 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

    Summary of Property Owner Reviews for Heritage Property Management

    Property owners (in 22 reviews) rate the experience with Heritage Property Management 4.8 out of 5; with communication and staff friendliness being highlighted strengths.

    Summary of Tenant Reviews for Heritage Property Management

    Tenants (17 reviews) rate Heritage Property Management 2.5 out of 5; they most often praise communication and complain about communication (35% of tenant reviews).

    10 reviews don't say who wrote them. 7 are star ratings with no text. 11 written by agents, vendors or partners and 2 off-topic reviews are excluded.

    Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.

    Report a problem with this estimate

    VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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    Service area map

    Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

    Customer Reviews & Ratings

    Google
    4.2

    Based on 69 reviews

    Better Business Bureau
    A-

    BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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    What does “Listed, not rated” mean?

    The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

    Can a property manager pay to appear on this page?

    No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

    Why are public reviews split into property owners and tenants?

    Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

    How does Heritage Property Management correct or replace this estimate?

    By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

    How do I report a problem with this estimate?

    Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.