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Hawaii Sands Realty (TrueMatch Score: 86.56528417818741%) - Excellent Property Manager on PropertyManagement.com

Hawaii Sands Realty

TrueMatch Score86.57%
Quick summary
Hawaii Sands Realty is a property management company based in Honolulu, HI, with a TrueMatchâ„¢ score of 86.57 out of 100, They serve 23 surrounding markets, They manage 365+ units and and have been in business since (11 years).
300+
Doors Managed
10
Years Experience
141
Google Reviews

Company Overview

Hawaii Sands Realty is a boutique, highly focused brokerage that delivers superior property management and sales service through the attention and agility that larger firms cannot match. Clients benefit from direct access to experienced professionals, personalized guidance, and timely, thoughtful communication. With decades of expertise, over 100 five-star Google reviews, and a BBB A+ rating, we use rigorous oversight, clear communication, and proven systems to protect your investment, maximize returns, and provide complete peace of mind.

Customer Reviews & Ratings

Google
4.9
Based on 141 reviews
Yelp
3.3
Based on 7 reviews
Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are still shown for transparency but don’t affect TrueMatch score.

Service areas

Aiea, HI,Ewa Beach, HI,Fort Shafter, HI,Haleiwa, HI
Map preview

Frequently Asked Questions

What are your property management fees?

We offer a transparent, performance-based fee structure. Our full-service management fee is 10% of the monthly rent or $200, whichever is greater. We only charge this fee when rent is successfully collected. For new tenant placement, our leasing fee is 50% of one month’s rent. We also offer a "Lease Only" package for a flat fee of $2,500 or one month's rent (whichever is greater).

What guarantees do you offer to protect my investment?

We provide several industry-leading guarantees to ensure peace of mind: Eviction Guarantee (we will pay $1,000.00 towards legal fees for the eviction and re-lease at no cost if a tenant we placed is evicted for non-payment), Leasing Fee Guarantee (if a tenant breaks their lease within the first 12 months, we re-lease at no additional cost), Pet Damage Guarantee (we collect a $500 refundable pet deposit, not applicable to service animals), Satisfaction Guarantee (cancel without penalty at any time with a 30-day notice if we fail to meet obligations).

How quickly do you respond to inquiries?

We guarantee responses to all owner and tenant inquiries within 24 business hours.

When and how do I receive my rental income?

We initiate owner disbursements on or about the 10th day of each month via electronic ACH transfer. It may take up to 3 business days for funds to settle depending on the financial institution. Detailed statements are available in the Owner Portal.

What is included in your tenant screening process?

A rigorous 12-point screening: income and employment verification, credit history, eviction and bankruptcy checks, criminal and sex offender background checks, landlord verifications, and pet screenings.

How are maintenance requests handled?

24/7 emergency support. Tenants submit routine requests via the online portal. We coordinate licensed and insured, pre-approved vendors, prioritize quality repairs, keep owners informed, and provide digital copies of paid invoices.

Do you assist with Hawaii’s General Excise Tax (GET) filings?

Yes. Complimentary GET filing for the first return. Additional filings for multiple owners or entities are $20 per return. We can also assist with opening and closing GET accounts.

How is the TrueMatchâ„¢ Score calculated?

We evaluate property management services across four key areas: performance efficiency, cost-effectiveness, reliability, and credibility. These scores reflect how well we manage vacancies and rent collection, deliver value for money, maintain consistent service and communication, and uphold industry standards through experience and proven success.
Hawaii Sands Realty (TrueMatch Score: 86.56528417818741%) - Excellent Property Manager on PropertyManagement.com

Company Details

1888 Kalakaua Ave. #C312, Honolulu, HI 96815

Property Types

Condominiums Duplexes / Triplexes / Fourplexes Multi-Family Single-Family Townhouses

Credentials

Licensed Insured

Asset Class Focus

A-Class

Company Size

Mid-Market [200-499]

Years in Business

10 years

Founded Year

2015

Verification Status

Verified by PropertyManagement.com

Contact Information

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