Verified #1 verified in Norfolk
Babb Real Estate & Property Management
Virginia Beach · Norfolk · Portsmouth
Harbor Group Management Company
PM company in Norfolk, VA
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 551 public reviewers say about Harbor Group Management Company
We read all 551 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Oct 29, 2026
2.6headline rating · 549 reviews
WHO WROTE THEM- 0% property owners · ~1
- 75% tenants · ~412 · 2.3 stars
- 6% unattributed · 35 · 3.7 stars
- 18% rating only · 101 · 3.2 stars
- 1% excluded · 2 · 3.0 stars
Property owners
Not enough property owners reviews yet. We need at least 10 property owners reviews to show an estimated rating and themes for this group.
Tenants
~412 reviewsEstimated
↓ 0.8 in 12 mo
Tenants praise
- Friendly, helpful staff· 24%
- Fast maintenance turnaround· 8%
- Move-in process· 3%
Tenants complain about
- Unprofessional conduct39%
- Property condition at move-in26%
- Communication breakdowns26%
Summary
551 reviews of Harbor Group Management Company
Of the 551 public reviews we read, 450 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Harbor Group Management Company
Property owners (1 reviews): not enough attributed reviews to estimate a rating.
Summary of Tenant Reviews for Harbor Group Management Company
Tenants (412 reviews) rate Harbor Group Management Company 2.3 out of 5, down 0.8 over 12 months; they most often praise staff friendliness and complain about professionalism (39% of tenant reviews).
35 reviews don't say who wrote them. 101 are star ratings with no text. 1 written by agents, vendors or partners and 1 off-topic review are excluded.
Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.
VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS
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Ranked for your address
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Google
2.6
Based on 549 reviews
Better Business Bureau
F
Based on 48 reviews
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
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What does “Listed, not rated” mean?
The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
Can a property manager pay to appear on this page?
No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.
Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does Harbor Group Management Company correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.