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Grand Realty Group Inc

Itasca, IL, Wood Dale, IL, Medinah, IL, Arlington Heights, IL, 
100+Doors managed
21Years in business
4.9Google · 88 reviews
5.0est.Property owner rating
See the review analysis ↓

PM company in Lake Villa, IL

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 88 public reviewers say about Grand Realty Group Inc

We read all 88 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Sep 30, 2026

4.9headline rating · 88 reviews
WHO WROTE THEM
  • 42% property owners · ~37 · 5.0 stars
  • 27% tenants · ~24 · 4.8 stars
  • 9% unattributed · 8 · 5.0 stars
  • 10% rating only · 9 · 5.0 stars
  • 12% excluded · 10 · 4.6 stars

Property owners

~37 reviews

Estimated

Stable

Property owners praise

  • Communication & responsiveness· 70%
  • Professionalism· 51%
  • Friendly, helpful staff· 46%

Property owners complain about

    Tenants

    ~24 reviews

    Estimated

    Stable

    Tenants praise

    • Communication & responsiveness· 58%
    • Friendly, helpful staff· 58%
    • Fast maintenance turnaround· 50%

    Tenants complain about

      Summary

      88 reviews of Grand Realty Group Inc

      Of the 88 public reviews we read, 78 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

      Summary of Property Owner Reviews for Grand Realty Group Inc

      Property owners (in 37 reviews) rate the experience with Grand Realty Group Inc 5.0 out of 5; with communication and professionalism being highlighted strengths.

      Summary of Tenant Reviews for Grand Realty Group Inc

      Tenants (24 reviews) rate Grand Realty Group Inc 4.8 out of 5; they most often praise communication.

      8 reviews don't say who wrote them. 9 are star ratings with no text. 2 written by agents, vendors or partners and 8 off-topic reviews are excluded.

      Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.

      Report a problem with this estimate

      VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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      Service area map

      Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

      Customer Reviews & Ratings

      Google
      4.9

      Based on 88 reviews

      Yelp
      3.2

      Based on 17 reviews

      Better Business Bureau
      NR

      BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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      How PropertyManagement.com rates property managers

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      What does “Listed, not rated” mean?

      The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

      Can a property manager pay to appear on this page?

      No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

      Why are public reviews split into property owners and tenants?

      Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

      How does Grand Realty Group Inc correct or replace this estimate?

      By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

      How do I report a problem with this estimate?

      Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.