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Gordon James Realty

Washington, DC, Champlain, VA, Elevon, VA, Hustle, VA, 
300+Doors managed
13Years in business
4.6Google · 231 reviews
4.7est.Property owner rating
See the review analysis ↓

PM company in Washington, DC

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 244 public reviewers say about Gordon James Realty

We read all 244 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 29, 2026

4.6headline rating · 231 reviews
WHO WROTE THEM
  • 64% property owners · ~157 · 4.7 stars
  • 11% tenants · ~26 · 4.1 stars
  • 9% unattributed · 21 · 5.0 stars
  • 5% rating only · 13 · 3.8 stars
  • 11% excluded · 27 · 5.0 stars

Property owners

~157 reviews

Estimated

Stable

Property owners praise

  • Communication & responsiveness· 85%
  • Friendly, helpful staff· 78%
  • Professionalism· 36%

Property owners complain about

  • Communication breakdowns7%
  • Unprofessional conduct6%

Tenants

~26 reviews

Estimated

Stable

Tenants praise

  • Communication & responsiveness· 65%
  • Friendly, helpful staff· 62%
  • Fast maintenance turnaround· 27%

Tenants complain about

  • Unprofessional conduct15%
  • Communication breakdowns12%
  • Hard to reach a person8%

Summary

244 reviews of Gordon James Realty

Of the 244 public reviews we read, 231 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Gordon James Realty

Property owners (in 157 reviews) rate the experience with Gordon James Realty 4.7 out of 5; with communication and staff friendliness being highlighted strengths and most often complain about communication (7% of property owner reviews).

Summary of Tenant Reviews for Gordon James Realty

Tenants (26 reviews) rate Gordon James Realty 4.1 out of 5; they most often praise communication and complain about professionalism (15% of tenant reviews).

21 reviews don't say who wrote them. 13 are star ratings with no text. 11 written by agents, vendors or partners and 16 off-topic reviews are excluded.

Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.6

Based on 231 reviews

Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

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Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

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By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

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