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Gold Medal Property Management

Fort Hood, TX, Killeen, TX, Belton, TX, Briggs, TX, 
300+Doors managed
14Years in business
3.5Google · 263 reviews
4.2est.Property owner rating
See the review analysis ↓

PM company in Killeen, TX

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 263 public reviewers say about Gold Medal Property Management

We read all 263 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 28, 2026

3.5headline rating · 263 reviews
WHO WROTE THEM
  • 6% property owners · ~15 · 4.2 stars
  • 52% tenants · ~138 · 3.0 stars
  • 19% unattributed · 51 · 4.4 stars
  • 21% rating only · 54 · 3.6 stars
  • 2% excluded · 5 · 3.2 stars

Property owners

~15 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 67%
  • Communication & responsiveness· 40%
  • Professionalism· 40%

Property owners complain about

  • Unprofessional conduct20%
  • Communication breakdowns13%
  • Maintenance turnaround13%

Tenants

~138 reviews

Estimated

↑ 0.7 in 24 mo

Tenants praise

  • Friendly, helpful staff· 39%
  • Communication & responsiveness· 22%
  • Fast maintenance turnaround· 22%

Tenants complain about

  • Unprofessional conduct28%
  • Deposit deductions at move-out24%
  • Communication breakdowns15%

Summary

263 reviews of Gold Medal Property Management

Of the 263 public reviews we read, 209 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Gold Medal Property Management

Property owners (in 15 reviews) rate the experience with Gold Medal Property Management 4.2 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about professionalism (20% of property owner reviews).

Summary of Tenant Reviews for Gold Medal Property Management

Tenants (138 reviews) rate Gold Medal Property Management 3.0 out of 5; they most often praise staff friendliness and complain about professionalism (28% of tenant reviews).

51 reviews don't say who wrote them. 54 are star ratings with no text. 5 off-topic reviews are excluded.

Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.5

Based on 263 reviews

Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

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No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Gold Medal Property Management correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.