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GEM Realty

VerifiedElite · TrueMatch™ Verified
200+Doors managed
3Years in business
14Property owners surveyed
5.0Google · 26 reviews

GEM Realty Group is a full-service residential property management and real estate brokerage based in Fredericksburg, Virginia, serving Fredericksburg, Stafford, Spotsylvania, King George, and Caroline County. Led by Principal Broker Stephanie Michael, MPM®, who brings over 13 years of property management experience and past leadership as President of the Virginia NARPM Chapter, our team manages a growing residential portfolio alongside a dedicated short-term rental brand, GEM Vacation Rentals. We combine hands-on local expertise with modern technology and automation to protect owner investments, maximize performance, and deliver a seamless experience for residents and investors alike. Whether you own a single rental home or a growing portfolio, GEM Realty provides the systems, responsiveness, and market knowledge to help your investment thrive.

Verified Performance

Measured from the company’s own management software, connected read-only to PropertyManagement.com, or from reports it uploads and we check.

Speedy Leasing

42

Median days on market

8.7%

Lead to Application Rate

10.3

Average lead response time

VerifiedPowered byRentEngine logo

Speedy Repair

Verified

Occupancy Rate

89.29%

Occupancy rate

Verified

Lease Renewal Expert

72.73%

Lease renewal rate

Verified

Verified Credentials

Credentials are checked before they appear here: memberships against the association’s roster, training against the issuer, and accounting and pricing practices against independent data.

NARPM Membership

Client survey results

Property owner survey results

Based on 14 property owner survey responses, collected by PropertyManagement.com directly from GEM’s clients.

Overall Satisfaction

14 property owner responses

Very dissatisfiedVery satisfied
8.5/10

Leasing Performance

9.1/10
Very dissatisfiedVery satisfied

Call Response

7.9/10
Very dissatisfiedVery satisfied

Accounting & Financial Reporting

7.3/10
Very confusingVery easy to understand

Maintenance Communication

8.4/10
7+ daysUnder 24 hours

Vacancy Time

7.6/10
61+ days0-14 days
Verified client survey aggregateData last updated Aug 9, 2026

Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
5.0

Based on 26 reviews

Frequently Asked Questions

What makes GEM Realty different from other property management companies?

GEM Realty is locally owned and led by Stephanie Michael, one of only nine property managers in Virginia to hold the Master Property Manager (MPM®) designation through NARPM. We combine advanced technology, strict compliance standards, and hands-on, personal service to protect your asset and maximize returns.

How do you determine the rental price for my property?

We use a data-driven market analysis that includes comparable rentals, historical performance, current supply/demand trends, and property condition. Our goal is to price your home strategically to reduce vacancy while optimizing long-term ROI.

How do you screen tenants?

We follow strict, fair housing–compliant screening guidelines that include credit, criminal, eviction, income verification, rental history, and identity validation. Our process is designed to reduce risk and select residents who can care for your home and pay rent reliably.

How does GEM Realty handle maintenance and emergency repairs?

We use a proactive maintenance approach with trusted local vendors, detailed documentation, and fast response times. Owners receive real-time updates through our online portal, including invoices, photos, and communication logs.

What are the fees for property management, and are there any hidden costs?

Our fee structure is transparent and straightforward—no surprise charges. We outline all costs upfront, and owners receive a detailed management agreement that clearly explains pricing, services included, and optional add-ons.

How often will I hear from my property manager?

We prioritize communication and provide timely updates on leasing, maintenance, inspections, and resident issues. Owners can also access real-time financials and property information 24/7 through the online portal.

Can you help me grow my real estate investment portfolio?

Yes. We work with investors at every stage, offering guidance on acquisitions, DSCR loan resources, renovation planning, and rental strategy. Our goal is to help clients build long-term wealth through real estate.