TrueMatch™ Score78.80%

Our Service Quality Summary

We evaluate property management services across four key areas: performance efficiency, cost-effectiveness, reliability, and credibility. These scores reflect how well we manage vacancies and rent collection, deliver value for money, maintain consistent service and communication, and uphold industry standards through experience and proven success.
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Company Overview

GEM Realty is a full service real estate brokerage specializing in property management services. We exist to create lasting opportunities that uplift people and communities — building wealth for our clients, meaningful jobs for our team, and quality homes that residents are proud to call their own. We envision a legacy of trust, service, and impact — a company that not only thrives today but also inspires the next generation to dream big, work hard, and carry forward the spirit of entrepreneurship.
200+
Doors Managed
2
Years Experience

Customer Reviews & Ratings

Google
5
Based on 20 reviews

Company Details

1952 William St, Fredericksburg, VA 22401

Property Types

Condominiums (Condos) Duplexes / Triplexes / Fourplexes Multi-Family Apartments Single-Family Homes Townhouses

Credentials

Licensed Insured

Asset Class Focus

A-Class B-Class

Company Size

Mid-Market [200-499]

Years in Business

2 years

Founded Year

2023

Verification Status

Verified by PropertyManagement.com

Contact Information

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Frequently Asked Questions

What makes GEM Realty different from other property management companies?

GEM Realty is locally owned and led by Stephanie Michael, one of only nine property managers in Virginia to hold the Master Property Manager (MPM®) designation through NARPM. We combine advanced technology, strict compliance standards, and hands-on, personal service to protect your asset and maximize returns.

How do you determine the rental price for my property?

We use a data-driven market analysis that includes comparable rentals, historical performance, current supply/demand trends, and property condition. Our goal is to price your home strategically to reduce vacancy while optimizing long-term ROI.

How do you screen tenants?

We follow strict, fair housing–compliant screening guidelines that include credit, criminal, eviction, income verification, rental history, and identity validation. Our process is designed to reduce risk and select residents who can care for your home and pay rent reliably.

How does GEM Realty handle maintenance and emergency repairs?

We use a proactive maintenance approach with trusted local vendors, detailed documentation, and fast response times. Owners receive real-time updates through our online portal, including invoices, photos, and communication logs.

What are the fees for property management, and are there any hidden costs?

Our fee structure is transparent and straightforward—no surprise charges. We outline all costs upfront, and owners receive a detailed management agreement that clearly explains pricing, services included, and optional add-ons.

How often will I hear from my property manager?

We prioritize communication and provide timely updates on leasing, maintenance, inspections, and resident issues. Owners can also access real-time financials and property information 24/7 through the online portal.

Can you help me grow my real estate investment portfolio?

Yes. We work with investors at every stage, offering guidance on acquisitions, DSCR loan resources, renovation planning, and rental strategy. Our goal is to help clients build long-term wealth through real estate.