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FIG Property Management (TrueMatch Score: 88.60437788018433%) - Excellent Property Manager on PropertyManagement.com

FIG Property Management

TrueMatch Score88.60%
Quick summary
FIG Property Management is a property management company based in Knoxville, TN, with a TrueMatchâ„¢ score of 88.60 out of 100, They serve 18 surrounding markets, They manage 600+ units and and have been in business since (9 years).
600+
Doors Managed
9
Years Experience
266
Google Reviews

Company Overview

FIG Property Management is a Knoxville-based firm built by investors, for investors, focused on maximizing the long-term performance of residential assets. With over 600 doors under management and firsthand ownership experience, we understand the operational realities that impact ROI, from vacancy and turn times to maintenance and retention. Our team is aligned around key performance metrics, ensuring every decision supports our shared goals for your asset. Through scalable systems, clear communication, and a commitment to accountability, we aim to deliver consistent results for owners while fostering stable housing and stronger communities.

Customer Reviews & Ratings

Google
4.1
Based on 266 reviews
Better Business Bureau
NR

BBB and Yelp ratings are influenced by ads or paid accreditation. They are still shown for transparency but don’t affect TrueMatch score.

Service areas

Alcoa, TN,Andersonville, TN,Chattanooga, TN,Clinton, TN
Map preview

Frequently Asked Questions

How is rent collected, and when do owners get paid?

Rent is due on the 1st of each month and considered delinquent on the 6th. Once rent is collected and everything is reconciled, owner payouts are processed on the 10th of the following month. You’ll receive a detailed statement each time so you can clearly see income, expenses, and any work completed at the property.

What happens if a tenant doesn’t pay rent?

If rent isn’t paid after the grace period, we work toward a resolution first. If those efforts don’t work, we proceed with eviction as a last resort and handle the entire process, including attorneys and filings. If a tenant we place is evicted, FIG covers the attorney fees as part of our leasing guarantee.

How are maintenance requests handled?

All maintenance requests come through Property Meld. Owners have a portal with real-time updates. We coordinate vendors, tenant communication, and completion.

Do tenants carry renters insurance?

Yes. All tenants are enrolled in our Resident Benefits Package, which includes renters insurance through Second Nature.

Who is responsible for utilities?

It depends on the property setup. Tenants often put utilities in their own name. For shared meters or structured billing, FIG coordinates fees and billing to ensure consistency.

How is the TrueMatchâ„¢ Score calculated?

We evaluate property management services across four key areas: performance efficiency, cost-effectiveness, reliability, and credibility. These scores reflect how well we manage vacancies and rent collection, deliver value for money, maintain consistent service and communication, and uphold industry standards through experience and proven success.
FIG Property Management (TrueMatch Score: 88.60437788018433%) - Excellent Property Manager on PropertyManagement.com

Company Details

1719 N Central St, Knoxville, TN 37917

Property Types

Affordable / Subsidized Housing Commercial Properties Condominiums Duplexes / Triplexes / Fourplexes Mixed-Use Multi-Family Single-Family Townhouses

Credentials

Licensed Insured

Asset Class Focus

B-Class C-Class

Company Size

Sub-Enterprise [500-999]

Years in Business

9 years

Founded Year

2017

Verification Status

Verified by PropertyManagement.com

Contact Information

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