Reliable Property Manager - Emerson Property Management

Emerson Property Management

TrueMatch™ Score83.06%

Our Service Quality Summary

We evaluate property management services across four key areas: performance efficiency, cost-effectiveness, reliability, and credibility. These scores reflect how well we manage vacancies and rent collection, deliver value for money, maintain consistent service and communication, and uphold industry standards through experience and proven success.
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Company Overview

Emerson is an award winning, full-service property management company serving the Greater Houston area. With over 80 years of combined property management experience, and the relentless desire to improve, Emerson has the knowledge to effectively manage your investment property.
200+
Doors Managed
6
Years Experience
200+
Google Reviews

Customer Reviews & Ratings

Google
4.4
Based on 250 reviews
Better Business Bureau
Not Rated
Based on 3 reviews

Service Areas

Market coverage:

Company Details

11111 Katy Fwy, Houston, TX 77079

Property Types

Single-Family Homes Condominiums (Condos) Townhouses Duplexes / Triplexes / Fourplexes

Credentials

Licensed Insured

Asset Class Focus

B-ClassA-Class

Company Size

Mid-Market [200-499]

Years in Business

6 years

Founded Year

2019

Verification Status

Verified by PropertyManagement.com

Contact Information

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Frequently Asked Questions

What makes Emerson different from other Houston property management companies?

We're Professional Asset Managers, not just rent collectors. Our focus is on maximizing your return and protecting your investment — through data-driven decisions, proactive communication, and a disciplined operational system. 90-day Satisfaction Guarantee (amongst many others), Monthly Performance Reports (with Houston market comparisons), Detailed owner insights and transparent metrics, Proven results.

How do you ensure my property performs better than the market average?

We measure everything. Each month we track and report on: Rent Collection Rate (we consistently outperform the Houston average), Occupancy & Renewal Rates, Maintenance & Turnaround Times. We use this data to adjust strategy — whether that's pricing, maintenance spend, or resident screening — to optimize your property's financial performance.

How do you handle maintenance requests and repairs?

We treat your property like a business asset. Our in-house coordination team reviews every request for legitimacy, cost-benefit, and long-term impact before dispatching a vendor. Trusted vendor network with performance tracking, Transparent cost estimates before approval, Preventive maintenance recommendations to reduce future expenses. You'll always know what's happening, and why.

How do you screen and retain residents?

We use a multi-layered screening process — not just credit and income checks, but also rental history, debt-to-income ratio, and risk scoring. Once placed, our goal is to retain great residents through fast maintenance response, consistent communication, and fair treatment — reducing turnover costs and vacancy loss.

What's your communication style with owners?

Straightforward, transparent, and proactive. As your sole point of contact, you'll have your Asset Managers direct line, no need to be routed all over the world to get your questions answered! You'll receive: Monthly performance summaries comparing your portfolio vs Houston averages, Quarterly owner insights highlighting opportunities to improve ROI, Real-time updates via your owner portal. Our philosophy: no surprises — just clarity, metrics, and expert guidance.

What if I'm not satisfied with the service?

We stand behind our work. If you're not satisfied in the first 90 days, you can cancel with no fees — that's our 90-Day Satisfaction Guarantee. After that, we're on a month-to-month agreement with no offboarding fees. We earn your trust through performance, not contracts.