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200+Doors managed
4.6Google · 94 reviews
5.0est.Property owner rating
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PM company in El Paso, TX

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 95 public reviewers say about ELP Rentals

We read all 95 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 28, 2026

4.6headline rating · 94 reviews
WHO WROTE THEM
  • 15% property owners · ~14 · 5.0 stars
  • 34% tenants · ~32 · 4.1 stars
  • 25% unattributed · 24 · 5.0 stars
  • 18% rating only · 17 · 4.6 stars
  • 8% excluded · 8 · 5.0 stars

Property owners

~14 reviews

Estimated

Stable

0 of 14 gave 1–2 stars (0%)

What unhappy property owners say

None gave 1–2 stars.

Also mentioned

  • Communication & responsiveness
  • Friendly, helpful staff

Tenants

~32 reviews

Estimated

Stable

7 of 32 gave 1–2 stars (22%)

What unhappy tenants say

  • Unprofessional conduct6 of 7
  • Maintenance turnaround5 of 7
  • Communication breakdowns3 of 7

Small sample: read as a signal, not a pattern.

Also mentioned

  • Friendly, helpful staff
  • Communication & responsiveness

Summary

95 reviews of ELP Rentals

Of the 95 public reviews we read, 77 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for ELP Rentals

Property owners (in 14 reviews) rate the experience with ELP Rentals 5.0 out of 5. None of them gave 1–2 stars. They also mention communication & responsiveness and friendly, helpful staff.

Summary of Tenant Reviews for ELP Rentals

Tenants (32 reviews) rate ELP Rentals 4.1 out of 5. 7 of them (22%) gave 1–2 stars, most often about unprofessional conduct (6 of 7) and maintenance turnaround (5 of 7). They also mention friendly, helpful staff and communication & responsiveness.

24 reviews don't say who wrote them. 17 are star ratings with no text. 1 written by agents, vendors or partners and 7 off-topic reviews are excluded.

Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.

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Service area

8 cities listed for ELP Rentals.

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.6

Based on 94 reviews

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How does verification work?

A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.

What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does ELP Rentals correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.