Verified #1 verified in Wyncote
TCS Property Management
Philadelphia · Villas · Wildwood
Elfant Pontz Properties
200+Doors managed
79Years in business
4.3Google · 128 reviews
4.9est.Property owner rating
PM company in Philadelphia, PA
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 128 public reviewers say about Elfant Pontz Properties
We read all 128 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Oct 28, 2026
4.3headline rating · 128 reviews
WHO WROTE THEM- 14% property owners · ~18 · 4.9 stars
- 56% tenants · ~72 · 4.3 stars
- 14% unattributed · 18 · 4.7 stars
- 13% rating only · 16 · 3.2 stars
- 3% excluded · 4 · 4.0 stars
Property owners
~18 reviewsEstimated
Stable
Property owners praise
- Friendly, helpful staff· 89%
- Communication & responsiveness· 67%
- Tenant screening· 33%
Property owners complain about
- Unprofessional conduct6%
- Tenant screening problems6%
Tenants
~72 reviewsEstimated
Stable
Tenants praise
- Friendly, helpful staff· 67%
- Communication & responsiveness· 42%
- Fast maintenance turnaround· 32%
Tenants complain about
- Unprofessional conduct8%
- Deposit deductions at move-out7%
Summary
128 reviews of Elfant Pontz Properties
Of the 128 public reviews we read, 112 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Elfant Pontz Properties
Property owners (in 18 reviews) rate the experience with Elfant Pontz Properties 4.9 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about professionalism (6% of property owner reviews).
Summary of Tenant Reviews for Elfant Pontz Properties
Tenants (72 reviews) rate Elfant Pontz Properties 4.3 out of 5; they most often praise staff friendliness and complain about professionalism (8% of tenant reviews).
18 reviews don't say who wrote them. 16 are star ratings with no text. 2 written by agents, vendors or partners and 2 off-topic reviews are excluded.
Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.
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Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Google
4.3
Based on 128 reviews
Better Business Bureau
NR
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
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Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
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