Verified #1 verified in Hagerstown
PMI Milestone
Hagerstown · Big Pool · Boonsboro
#52 nationally · #1 Washington, DC, MD (2025)
East Coast Real Estate Group LLC
N/A
4.5Google · 357 reviews
3.9est.Property owner rating
Unknown property management services.
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 357 public reviewers say about East Coast Real Estate Group LLC
We read all 357 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Oct 31, 2026
4.5headline rating · 357 reviews
WHO WROTE THEM- 8% property owners · ~28 · 3.9 stars
- 37% tenants · ~133 · 4.2 stars
- 40% unattributed · 143 · 5.0 stars
- 13% rating only · 45 · 3.9 stars
- 2% excluded · 8 · 5.0 stars
Property owners
~28 reviewsEstimated
Stable
Property owners praise
- Communication & responsiveness· 46%
- Friendly, helpful staff· 39%
- Professionalism· 32%
Property owners complain about
- Unprofessional conduct21%
- Communication breakdowns18%
- Maintenance markups & surprise fees11%
Tenants
~133 reviewsEstimated
Stable
Tenants praise
- Friendly, helpful staff· 61%
- Communication & responsiveness· 23%
- Fast maintenance turnaround· 13%
Tenants complain about
- Unprofessional conduct11%
- Communication breakdowns8%
- Fees & charges6%
Summary
357 reviews of East Coast Real Estate Group LLC
Of the 357 public reviews we read, 312 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for East Coast Real Estate Group LLC
Property owners (in 28 reviews) rate the experience with East Coast Real Estate Group LLC 3.9 out of 5; with communication and staff friendliness being highlighted strengths and most often complain about professionalism (21% of property owner reviews).
Summary of Tenant Reviews for East Coast Real Estate Group LLC
Tenants (133 reviews) rate East Coast Real Estate Group LLC 4.2 out of 5; they most often praise staff friendliness and complain about professionalism (11% of tenant reviews).
143 reviews don't say who wrote them. 45 are star ratings with no text. 3 written by agents, vendors or partners and 5 off-topic reviews are excluded.
Estimated from public reviews as of Oct 31, 2026. Not a TrueMatch score.
VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS
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Customer Reviews & Ratings
Google
4.5
Based on 357 reviews
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Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
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By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
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Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.