Dream Big Property Management

Dream Big provides full-service property management, A to Z, in Riverside, CA, Moreno Valley, CA, Corona, CA, and the Inland Empire of Southern California. We handle marketing, tenant screening, leasing and tenant placement, rent collection, maintenance and repairs, inspections, financial reporting, and operational efficiency of your rental home. We are Rental Home Advocates and we are focused on increasing your profit, decreasing your stress, and building your wealth-generating portfolio using the 5 Profit Centers of Rental Property.

No, we do not manage furnished rentals. However, if you need assistance getting your property rent-ready, we can help arrange storage accommodations for your furniture and belongings.

We are fluent in phone call, text, email, written word, direct message, and we are comfortable in each. Dream Big provides owners with monthly financial statements, year-end tax-ready reports, and an online portal with real-time updates. Our owners have their own logon to their own portal account, where they can see the latest activity on their property, communicate directly with our team, download reports, retrieve invoices and receipts, or download current and past reports. We are strong communicators and we strive to return your inquiries within 4 business hours.

Traditional property management pricing models are unfair to rental home Investors like you. So we use a Hybrid Pricing Model, which combines elements of the flat-dollar service fee with a percentage of rent collected. This strategy treats clients more equitably and fairly, and it boosts your bottom line. Our three pricing plans are geared for owners who want Full Service management, Premium all-inclusive coverage, or Basic Compliance-Only services. See our detailed plans at http://dreambigpricing.com/

Yes, and you can see those details on our pricing page (http://dreambigpricing.com/

Talk, they say, is cheap. Which is why we put our promises in writing, and we back them up with our service guarantees. From our 100% Satisfaction Guarantee to our Performance Guarantee to our No-Eviction Guarantee, we do what we say we’re going to do. And we back it up with our wallets. See details on each at http://dreambigpricing.com/

We do not charge any fees in advance, except in situations in which we are overseeing repairs or maintenance to prepare your home for the rental market. But the initial fees for our services are paid from the first month’s rent we collect on your behalf.

We deposit owner funds directly to their bank accounts, typically between the 7th and the 10th of the month, depending upon where weekends and holidays might fall in the month. (That assumes the residents’ rent payment has cleared our account.) For electronic disbursement, our funds can land in just 1 business day!

Rent is due on the 1st and we typically have a three-day grace period in which the resident can pay without a late fee. But if the rent isn’t paid by midnight on the 4th, a 10% late fee will be assessed to the resident, payable with rent. Dream Big Property Management splits that late fee with the property owner because … you’re waiting, and we’re chasing the payment. Our system automatically begins notifying a resident when rent is due, when a late fee is imminent, and after it is late. Communication is crucial, and we try to keep the lines open; that starts with treating our residents with respect, listening when they have problems, and jumping in to help solve those problems when we can.

Yes, we provide every property owner a monthly owner statement showing all financial activity, usually on the 16th of each month. We also provide an annual statement compiling the entire year’s financial activity, as well as a 1099-Misc form, to help you prepare your income tax filing.

We are marketing experts and we make every effort to make your property stand out from the competition. We hire professional photographers to shoot high-quality still images and to create a 3D tour and floorplan of your home. Our staffers are trained wordsmiths who sell the lifestyle of your home. We market all homes in the local multiple listing service, where licensed agents with prospective applicants look. And we also publish on all major public rental websites, including Zillow, Trulia, Apartments.com, Homes.com, Realtor.com and many more you’ve probably never heard of.

There are a lot of factors that can impact marketing time for your home: price, presentation, location, time of year, etc. But if the home is attractive, looks great, shows well, and is priced right, we should be able to fill a vacancy within 30 days. If we can’t, we’ll give you the first month’s management for free.

We process applications in the order in which they are completed, and we measure adults applicants individually by the minimum criteria, which includes having sufficient income to afford a unit’s rent, having a history of paying bills on time, having no evictions, and showing positive rental history. We check rental references, verify employment or income, and we run credit and background checks. And we diligently adhere to Fair Housing guidelines at all times.

Yes, we work with all verifiable income sources. Applicants who have housing assistance are welcome and we treat all applicants equally. All must have positive rental history, good references, and sufficient income to afford their portion of the rent.

We have 24/7 coverage for emergency repairs. When a resident contacts us with a maintenance request, we first triage the problem to attempt to find a solution. If the problem cannot be resolved, we dispatch a service person relevant to the type of repair. For repairs that can be completed for less than $500, we pre-approve repairs with the vendor, to expedite the job. For repairs that cost more than $500, we contact the property owner for approval before the work is done. Emergency repairs are the exception: Stopping damage will be approved immediately even if it costs more than $500.