
Dream Big Property Management
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Company Details
6820 Indiana Ave STE 110, Riverside, CA 92506
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Years in Business
12 years
Founded Year
2012
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Frequently Asked Questions
What services does Dream Big Property Management provide?
Dream Big provides full-service property management, A to Z, in Riverside, CA, Moreno Valley, CA, Corona, CA, and the Inland Empire of Southern California. We handle marketing, tenant screening, leasing and tenant placement, rent collection, maintenance and repairs, inspections, financial reporting, and operational efficiency of your rental home. We are Rental Home Advocates and we are focused on increasing your profit, decreasing your stress, and building your wealth-generating portfolio using the 5 Profit Centers of Rental Property.
Do you handle furnished rentals?
No, we do not manage furnished rentals. However, if you need assistance getting your property rent-ready, we can help arrange storage accommodations for your furniture and belongings.
How do you communicate with rental owners?
We are fluent in phone call, text, email, written word, direct message, and we are comfortable in each. Dream Big provides owners with monthly financial statements, year-end tax-ready reports, and an online portal with real-time updates. Our owners have their own logon to their own portal account, where they can see the latest activity on their property, communicate directly with our team, download reports, retrieve invoices and receipts, or download current and past reports. We are strong communicators and we strive to return your inquiries within 4 business hours.
What is your monthly management fee?
Traditional property management pricing models are unfair to rental home Investors like you. So we use a Hybrid Pricing Model, which combines elements of the flat-dollar service fee with a percentage of rent collected. This strategy treats clients more equitably and fairly, and it boosts your bottom line. Our three pricing plans are geared for owners who want Full Service management, Premium all-inclusive coverage, or Basic Compliance-Only services. See our detailed plans at http://dreambigpricing.com/
Do you have a Tenant Placement fee?
Yes, and you can see those details on our pricing page (http://dreambigpricing.com/
What guarantees do you offer?
Talk, they say, is cheap. Which is why we put our promises in writing, and we back them up with our service guarantees. From our 100% Satisfaction Guarantee to our Performance Guarantee to our No-Eviction Guarantee, we do what we say we’re going to do. And we back it up with our wallets. See details on each at http://dreambigpricing.com/
Do you have any upfront fees?
We do not charge any fees in advance, except in situations in which we are overseeing repairs or maintenance to prepare your home for the rental market. But the initial fees for our services are paid from the first month’s rent we collect on your behalf.
How do owners get paid?
We deposit owner funds directly to their bank accounts, typically between the 7th and the 10th of the month, depending upon where weekends and holidays might fall in the month. (That assumes the residents’ rent payment has cleared our account.) For electronic disbursement, our funds can land in just 1 business day!
How do you handle late rent and late fees?
Rent is due on the 1st and we typically have a three-day grace period in which the resident can pay without a late fee. But if the rent isn’t paid by midnight on the 4th, a 10% late fee will be assessed to the resident, payable with rent. Dream Big Property Management splits that late fee with the property owner because … you’re waiting, and we’re chasing the payment. Our system automatically begins notifying a resident when rent is due, when a late fee is imminent, and after it is late. Communication is crucial, and we try to keep the lines open; that starts with treating our residents with respect, listening when they have problems, and jumping in to help solve those problems when we can.
Do you give rental owners any financial reports?
Yes, we provide every property owner a monthly owner statement showing all financial activity, usually on the 16th of each month. We also provide an annual statement compiling the entire year’s financial activity, as well as a 1099-Misc form, to help you prepare your income tax filing.
How and where do you market my home for rent?
We are marketing experts and we make every effort to make your property stand out from the competition. We hire professional photographers to shoot high-quality still images and to create a 3D tour and floorplan of your home. Our staffers are trained wordsmiths who sell the lifestyle of your home. We market all homes in the local multiple listing service, where licensed agents with prospective applicants look. And we also publish on all major public rental websites, including Zillow, Trulia, Apartments.com, Homes.com, Realtor.com and many more you’ve probably never heard of.
How long does it take to find a tenant in Riverside, California?
There are a lot of factors that can impact marketing time for your home: price, presentation, location, time of year, etc. But if the home is attractive, looks great, shows well, and is priced right, we should be able to fill a vacancy within 30 days. If we can’t, we’ll give you the first month’s management for free.
How do you screen tenants?
We process applications in the order in which they are completed, and we measure adults applicants individually by the minimum criteria, which includes having sufficient income to afford a unit’s rent, having a history of paying bills on time, having no evictions, and showing positive rental history. We check rental references, verify employment or income, and we run credit and background checks. And we diligently adhere to Fair Housing guidelines at all times.
Do you accept Section 8 tenants?
Yes, we work with all verifiable income sources. Applicants who have housing assistance are welcome and we treat all applicants equally. All must have positive rental history, good references, and sufficient income to afford their portion of the rent.
How do you handle maintenance and repairs?
We have 24/7 coverage for emergency repairs. When a resident contacts us with a maintenance request, we first triage the problem to attempt to find a solution. If the problem cannot be resolved, we dispatch a service person relevant to the type of repair. For repairs that can be completed for less than $500, we pre-approve repairs with the vendor, to expedite the job. For repairs that cost more than $500, we contact the property owner for approval before the work is done. Emergency repairs are the exception: Stopping damage will be approved immediately even if it costs more than $500.
Are your repair people employed in-house or are they outside vendors?
Dream Big Property Management does not employ any repair and maintenance vendors. All of the vendors in our approved roster are third-party providers.
Do you require an owner to deposit an emergency/repair reserve?
Yes, we hold in trust for you $500 as an emergency fund for mid-month repairs or expenses. That money is yours, and we simply hold it in your account to cover unexpected expenses. Your reserve funds are visible on your monthly financial reports.
Do you upcharge on top of maintenance costs?
We do not charge extra for maintenance costs, except in the following circumstances: 1. If a property is on the Compliance-Only pricing plan. 2. If we are tasked with overseeing a significant renovation of the property that exceeds $5,000 in work.
How often do you inspect properties?
We perform annual interior assessments at least once a year, creating a comprehensive written report with dozens and dozens of photographs. For new residents, we also perform a 30-day “5-Point Compliance Check” to confirm that the smoke detectors, carbon monoxide detectors, HVAC, water heater are all working and that there are no under-sink leaks. Additionally, we perform detailed pre-move-in inspections before new tenancies, pre-move-out inspections before residents vacate, and post-move-out inspections after a home has been vacated.
What happens if a resident fails to pay rent or an eviction is required?
Dream Big oversees the entire eviction process, including coordinating the eviction attorney and legal filings, court representation, and sheriff lockout. If an eviction is required for a resident placed by Dream Big, we pay the first $1,200 of the eviction filing fees.
How long are your management contracts?
Our management agreements typically are dated for a year, but we do NOT handcuff anyone and force them to work with us. Owners can cancel our management services for any reason at any time with a 30-day notice. No cancellation fees required.
How much can you legally raise rent in Riverside, California?
California enacted the Tenant Protection Act (AB 1482) in 2020, limiting annual rent increases to 5 percent PLUS the local Consumer Price Index (CPI), or 10% total, whichever is lower. For the period of August 2025 to July 2026, the CPI factor is 2.5 percent for Riverside and San Bernardino counties, capping rent increases at 7.5%. Exceptions apply for exempt properties (single-family homes, newer builds, owner-occupied duplexes, etc.). If exempt and properly disclosed, there is no rent cap. Penalties for non-compliance are severe.
How much notice do you need to give a resident to move out in California?
Lease terms must be honored unless breached. For month-to-month: 30-day notice if the resident has lived there <12 months; 60-day if 12+ months; 90-day for government-assisted tenants. Under the Tenant Protection Act, certain properties have restricted termination rules and require “at-fault” or “no-fault” justifications. “No-fault” evictions require relocation assistance equal to one month’s rent.
Who pays for repairs in California rentals?
It depends on the lease and whether the issue is wear-and-tear or resident-caused damage. Owners typically pay for normal wear and tear (AC age failure, leaking valves, aging appliances). Residents typically pay for misuse or damage (broken windows, clogged drains from improper items, pet damage). Legal advice is recommended for specific situations.