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Customized Property Management

Utica, MI, Detroit, MI, Warren, MI, Southfield, MI, 
100+Doors managed
38Years in business
3.5Google · 66 reviews
3.2est.Property owner rating
See the review analysis ↓

PM company in Sterling Heights, MI

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 66 public reviewers say about Customized Property Management

We read all 66 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 28, 2026

3.5headline rating · 66 reviews
WHO WROTE THEM
  • 44% property owners · ~29 · 3.2 stars
  • 20% tenants · ~13 · 2.5 stars
  • 30% unattributed · 20 · 4.6 stars
  • 6% rating only · 4 · 3.0 stars

Property owners

~29 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 48%
  • Professionalism· 34%
  • Communication & responsiveness· 28%

Property owners complain about

  • Unprofessional conduct34%
  • Communication breakdowns31%
  • Maintenance markups & surprise fees17%

Tenants

~13 reviews

Estimated

Stable

Tenants praise

  • Friendly, helpful staff· 31%
  • Communication & responsiveness· 31%
  • Fast maintenance turnaround· 15%

Tenants complain about

  • Unprofessional conduct38%
  • Maintenance turnaround31%
  • Communication breakdowns31%

Summary

66 reviews of Customized Property Management

Of the 66 public reviews we read, 62 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Customized Property Management

Property owners (in 29 reviews) rate the experience with Customized Property Management 3.2 out of 5; with staff friendliness and professionalism being highlighted strengths and most often complain about professionalism (34% of property owner reviews).

Summary of Tenant Reviews for Customized Property Management

Tenants (13 reviews) rate Customized Property Management 2.5 out of 5; they most often praise staff friendliness and complain about professionalism (38% of tenant reviews).

20 reviews don't say who wrote them. 4 are star ratings with no text.

Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.

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VERIFIED PERFORMANCE REPORT

How Customized Property Management compares with verified Utica property managers

Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.

Metric

Customized Property Management

No verified record

Verified PM · Utica

Verified client surveys · certified metrics

Phone picked up (not voicemail)
Customized Property ManagementNo verified data
Verified PM · Utica65%1 of 1 · 34 property owner responses
Median repair time
Customized Property ManagementNo verified data
Verified PM · Utica5.5 days1 of 1 certified
Occupancy rate
Customized Property ManagementNo verified data
Verified PM · Utica69.2%1 of 1 certified
Median days on market
Customized Property ManagementNo verified data
Verified PM · Utica50.5 days1 of 1 certified
Property owner satisfaction
Customized Property ManagementNo verified data
Verified PM · Utica83% of property owners satisfied1 of 1 · 36 property owner responses

Verified values are live where the manager’s software is synced, otherwise as certified.

Verified data as of Nov 5, 2026

Like a vehicle history report for your property manager: the verified record is the one they can’t edit.

Find a verified property manager →See how verification works →

VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.5

Based on 66 reviews

Are you Customized Property Management?

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Customized Property Management correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.