Emerging Property Manager - Cruise Property Management

Cruise Property Management

TrueMatch™ Score75.36%

Our Service Quality Summary

We evaluate property management services across four key areas: performance efficiency, cost-effectiveness, reliability, and credibility. These scores reflect how well we manage vacancies and rent collection, deliver value for money, maintain consistent service and communication, and uphold industry standards through experience and proven success.

Company Overview

Cruise Property Management is a licensed real estate and property management firm serving Lake County, Illinois, including Antioch, Grayslake, Libertyville, and surrounding areas. Founded by Soh Tanaka, we handle every aspect of residential management: leasing, tenant screening, ongoing maintenance, inspections, and financial reporting. We aim to relieve owners' day-to-day burdens while delivering transparency, accountability, and trust. With effective systems and local expertise, we help protect property values and maximize returns—without you needing to micromanage.
30+
Doors Managed
3
Years Experience

Customer Reviews & Ratings

Google
5
Based on 28 reviews
Better Business Bureau
A+
Based on 3 reviews

Service Areas

Company Details

2566 Heron Dr, Lindenhurst, IL 60046

Property Types

Townhouses Duplexes / Triplexes / Fourplexes Single-Family Homes Condominiums (Condos) Multi-Family Apartments

Credentials

Licensed Insured

Asset Class Focus

A-ClassB-Class

Company Size

Solo [0-49]

Years in Business

3 years

Founded Year

2022

Verification Status

Verified by PropertyManagement.com

Contact Information

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Frequently Asked Questions

Am I required to accept Section 8 tenants?

Yes — in Illinois, source of income (including housing assistance) is a protected class, so properties must be made available to Section 8.

Are you licensed?

Yes — Cruise PM operates as licensed Illinois real estate brokers, and we also secure any necessary village rental licensing as required.

Can tenant rent payments or owner draws be deposited directly into my bank account?

Yes — owner draws are deposited directly to the owner's bank account.

Will I have access to see the lease agreement?

Yes — you can review the blank lease before onboarding, and once executed, the signed lease is accessible anytime in the Owner Portal.

Do you also offer real estate sales services?

Yes — Cruise PM assists with buying or selling properties, whether for rentals or primary residences.

When will I receive my owner draws (monthly payments)?

Owner draws are deposited into your account by the 15th day of each month.

How do you handle rent collection?

Most residents pay rent online, streamlining the rent collection process.

What lease term lengths do you use?

Typically, leases run 1 to 2 years, with many ending in March.

What security deposit is charged?

The usual security deposit is one month's rent, unless otherwise negotiated.

How soon can you begin managing my property?

We can generally take over management within a few weeks.

What types of properties do you manage?

We manage single-family homes, townhouses, condominiums, and smaller multi-family properties.

What reports are available to me and how often?

You have 24/7 access through the Owner Portal to financials, maintenance updates, and other reports.

Who holds the tenant's security deposit?

Cruise PM receives and holds the security deposit in a trust account on behalf of the owner.