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Cruise Property Management — Verified property manager on PropertyManagement.com

Cruise Property Management

Quick summary

Cruise Property Management is a property management company based in Lindenhurst, IL. They serve 28 surrounding markets. They have 3+ years of experience.

30+
Doors Managed
3
Years Experience
46
Google Reviews

Company Overview

Cruise Property Management is a licensed real estate and property management firm serving Lake County, Illinois, including Antioch, Grayslake, Libertyville, and surrounding areas. Founded by Soh Tanaka, we handle every aspect of residential management: leasing, tenant screening, ongoing maintenance, inspections, and financial reporting. We aim to relieve owners' day-to-day burdens while delivering transparency, accountability, and trust. With effective systems and local expertise, we help protect property values and maximize returns—without you needing to micromanage.

Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google

5

Based on 46 reviews

Better Business Bureau

A+

Based on 3 reviews

BBB and Yelp ratings are influenced by ads or paid accreditation. They are still shown for transparency but don't affect TrueMatch™ score.

Frequently Asked Questions

Am I required to accept Section 8 tenants?

Yes — in Illinois, source of income (including housing assistance) is a protected class, so properties must be made available to Section 8.

Are you licensed?

Yes — Cruise PM operates as licensed Illinois real estate brokers, and we also secure any necessary village rental licensing as required.

Can tenant rent payments or owner draws be deposited directly into my bank account?

Yes — owner draws are deposited directly to the owner's bank account.

Will I have access to see the lease agreement?

Yes — you can review the blank lease before onboarding, and once executed, the signed lease is accessible anytime in the Owner Portal.

Do you also offer real estate sales services?

Yes — Cruise PM assists with buying or selling properties, whether for rentals or primary residences.

When will I receive my owner draws (monthly payments)?

Owner draws are deposited into your account by the 15th day of each month.

How do you handle rent collection?

Most residents pay rent online, streamlining the rent collection process.

What lease term lengths do you use?

Typically, leases run 1 to 2 years, with many ending in March.

What security deposit is charged?

The usual security deposit is one month's rent, unless otherwise negotiated.

How soon can you begin managing my property?

We can generally take over management within a few weeks.

What types of properties do you manage?

We manage single-family homes, townhouses, condominiums, and smaller multi-family properties.

What reports are available to me and how often?

You have 24/7 access through the Owner Portal to financials, maintenance updates, and other reports.

Who holds the tenant's security deposit?

Cruise PM receives and holds the security deposit in a trust account on behalf of the owner.