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Costello Management

300+Doors managed
19Years in business
4.9Google · 227 reviews
See the review analysis ↓

PM company in Pittsburgh, PA

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 227 public reviewers say about Costello Management

We read all 227 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 30, 2026

4.9headline rating · 227 reviews
WHO WROTE THEM
  • 91% tenants · ~207 · 4.9 stars
  • 1% unattributed · 3 · 5.0 stars
  • 8% rating only · 17 · 4.9 stars

Property owners

Not enough property owners reviews yet. We need at least 10 property owners reviews to show an estimated rating and themes for this group.

Tenants

~207 reviews

Estimated

Stable

Tenants praise

  • Fast maintenance turnaround· 73%
  • Friendly, helpful staff· 69%
  • Communication & responsiveness· 35%

Tenants complain about

    Summary

    227 reviews of Costello Management

    Of the 227 public reviews we read, 210 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

    Summary of Property Owner Reviews for Costello Management

    Property owners (0 reviews): not enough attributed reviews to estimate a rating.

    Summary of Tenant Reviews for Costello Management

    Tenants (207 reviews) rate Costello Management 4.9 out of 5; they most often praise maintenance turnaround.

    3 reviews don't say who wrote them. 17 are star ratings with no text.

    Estimated from public reviews as of Oct 30, 2026. Not a TrueMatch score.

    Report a problem with this estimate

    VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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    Service area map

    Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

    Customer Reviews & Ratings

    Google
    4.9

    Based on 227 reviews

    Better Business Bureau
    NR

    BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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    What does “Listed, not rated” mean?

    The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

    Can a property manager pay to appear on this page?

    No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

    Why are public reviews split into property owners and tenants?

    Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

    How does Costello Management correct or replace this estimate?

    By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

    How do I report a problem with this estimate?

    Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.