Coldwell Banker Legacy Property Management
PM company in Albuquerque, NM
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 78 public reviewers say about Coldwell Banker Legacy Property Management
We read all 78 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Oct 28, 2026
- 17% property owners · ~13 · 3.9 stars
- 55% tenants · ~43 · 2.7 stars
- 14% unattributed · 11 · 4.5 stars
- 13% rating only · 10 · 3.7 stars
- 1% excluded · 1 · 5.0 stars
Property owners
~13 reviewsEstimated
Property owners praise
- Friendly, helpful staff· 54%
- Communication & responsiveness· 54%
- Professionalism· 31%
Property owners complain about
- Maintenance turnaround23%
- Communication breakdowns15%
- Unprofessional conduct15%
Tenants
~43 reviewsEstimated
Tenants praise
- Friendly, helpful staff· 40%
- Communication & responsiveness· 21%
- Fast maintenance turnaround· 21%
Tenants complain about
- Unprofessional conduct35%
- Maintenance turnaround33%
- Deposit deductions at move-out21%
Summary
78 reviews of Coldwell Banker Legacy Property Management
Of the 78 public reviews we read, 68 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Coldwell Banker Legacy Property Management
Property owners (in 13 reviews) rate the experience with Coldwell Banker Legacy Property Management 3.9 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about maintenance turnaround (23% of property owner reviews).
Summary of Tenant Reviews for Coldwell Banker Legacy Property Management
Tenants (43 reviews) rate Coldwell Banker Legacy Property Management 2.7 out of 5; they most often praise staff friendliness and complain about professionalism (35% of tenant reviews).
11 reviews don't say who wrote them. 10 are star ratings with no text. 1 written by agents, vendors or partners is excluded.
Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Based on 78 reviews
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Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
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