Citadel Property Management Corp.
PM company in New York, NY
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 35 public reviewers say about Citadel Property Management Corp.
We read all 35 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Sep 30, 2026
- 14% property owners · ~5
- 40% tenants · ~14 · 2.7 stars
- 20% unattributed · 7 · 4.1 stars
- 17% rating only · 6 · 3.0 stars
- 9% excluded · 3 · 5.0 stars
Property owners
Not enough property owners reviews yet. We need at least 10 property owners reviews to show an estimated rating and themes for this group.
Tenants
~14 reviewsEstimated
Tenants praise
- Friendly, helpful staff· 36%
- Communication & responsiveness· 36%
- Smooth application process· 14%
Tenants complain about
- Property condition at move-in43%
- Maintenance turnaround36%
- Unprofessional conduct29%
Summary
35 reviews of Citadel Property Management Corp.
Of the 35 public reviews we read, 29 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Citadel Property Management Corp.
Property owners (5 reviews): not enough attributed reviews to estimate a rating.
Summary of Tenant Reviews for Citadel Property Management Corp.
Tenants (14 reviews) rate Citadel Property Management Corp. 2.7 out of 5; they most often praise staff friendliness and complain about property condition (43% of tenant reviews).
7 reviews don't say who wrote them. 6 are star ratings with no text. 3 off-topic reviews are excluded.
Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Based on 35 reviews
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What does “Listed, not rated” mean?
The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
Can a property manager pay to appear on this page?
No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.
Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does Citadel Property Management Corp. correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.