Chroma Property Management (TrueMatch Score: 89%) - Excellent Property Manager on PropertyManagement.com

Chroma Property Management

Portland, OR,Beaverton, OR,Hillsboro, OR,Lake Oswego, OR
TrueMatch™ Score87.21%

Our Service Quality Summary

We evaluate property management services across four key areas: performance efficiency, cost-effectiveness, reliability, and credibility. These scores reflect how well we manage vacancies and rent collection, deliver value for money, maintain consistent service and communication, and uphold industry standards through experience and proven success.

Company Overview

Chroma was founded by a rental property owner so we know first-hand the stresses and pain points of owning properties. We alleviate that stress and ensure the profitability and long-term value of your property. Chroma helps owners navigate a complex regulatory environment, provides best-in-class management, and offers client services without parallel.
300+
Doors Managed
5
Years Experience

Customer Reviews & Ratings

Google
4.8
Based on 65 reviews
Yelp
2
Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are still shown for transparency but don’t affect TrueMatch score.

Service Areas

Market coverage:

Portland, OR ,Beaverton, OR ,Hillsboro, OR ,Lake Oswego, OR ,Gresham, OR ,Beavercreek, OR ,Boring, OR ,Brightwood, OR ,Canby, OR ,Clackamas, OR

Company Details

1631 NE Broadway, Portland, OR 97232

Property Types

Condominiums (Condos) Duplexes / Triplexes / Fourplexes Multi-Family Apartments Single-Family Homes Townhouses

Credentials

Licensed Insured

Asset Class Focus

A-Class B-Class

Company Size

Mid-Market [200-499]

Years in Business

5 years

Founded Year

2020

Verification Status

Verified by PropertyManagement.com

Contact Information

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Frequently Asked Questions

What types of properties does Chroma manage?

Chroma specializes exclusively in the management of residential rental properties throughout the Portland Metro area. Our portfolio and expertise encompass a diverse mix of investments, including:

What services are included in full-service management?

Full-service management covers every detail of the tenancy lifecycle, providing you with a truly passive investment experience. Our approach includes four core pillars: 1. Leasing & Marketing Complimentary rental analysis and professional photography. Extensive marketing and listing on all major rental platforms. Managed showings and securing the right resident. Comprehensive tenant screening (including income verification, background checks, and prior landlord references), fully compliant with all Portland and Oregon regulations. Detailed lease preparation and execution. 2. Financial Management Timely rent collection and security deposit accounting. Monthly owner statements, income distributions, and annual 1099 tax reporting. Interim billing set-up (for utilities/fees, where applicable). Access to your Owner Portal for real-time financial data and reports. 3. Property Maintenance & Care 24/7 Emergency maintenance coordination and standard work order management. In-house maintenance team for quality control and cost management. Annual property inspections with detailed photos and recommendations. Project management for turnovers, repairs, and large-scale capital improvements. 4. Tenant & Compliance Expertise All ongoing tenant communication. Proactive guidance to help you navigate Portland's complex and ever-changing regulatory environment (e.g., security deposit laws, screening rules). Management of lease renewals and move-out accounting.

What is the standard monthly management fee?

Our standard full-service management fee is 8% of the monthly rents collected for single-family properties. This rate is highly competitive in the Portland market for the premium, compliant services we include. Please contact us directly for specific multi-family or portfolio pricing, which may be discounted. What the 8% Monthly Management Fee Includes: 1. Financial & Reporting Transparency Rent Collection and Processing Monthly Owner Statements and Direct Income Distributions (EFT) Year-End Owner Statement and 1099 Tax Preparation Monthly Reconciliation and Clients' Trust Accounting Owner Portal Access for real-time reporting and secure document storage 2. Compliance & Legal Administration Full regulatory compliance management for all State and complex Local (Portland) landlord-tenant regulations. Management of all Tenant Notices (e.g., Notices of Non-payment, Notices of Violation). Interim Utility Billing Set-up and Coordination Security Deposit Accounting (including legal move-out reconciliation). 3. Tenant & Property Care All day-to-day Tenant and Owner Communications Tenant Portal Access (for easy rent payment and maintenance requests) Complimentary Inspections: New Property Onboarding, Move-in, and Move-out Inspections. Complex Lease Renewal Work (including adding/removing roommates and non-renewal notices).