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Celski & Associates, Inc.

Kennewick, WA, Richland, WA, Benton City, WA, Burbank, WA, 
300+Doors managed
40Years in business
4.0Google · 198 reviews
4.5est.Property owner rating
See the review analysis ↓

PM company in Kennewick, WA

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 198 public reviewers say about Celski & Associates, Inc.

We read all 198 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 30, 2026

4.0headline rating · 198 reviews
WHO WROTE THEM
  • 27% property owners · ~53 · 4.5 stars
  • 33% tenants · ~65 · 3.5 stars
  • 16% unattributed · 31 · 4.8 stars
  • 10% rating only · 21 · 2.4 stars
  • 14% excluded · 28 · 4.7 stars

Property owners

~53 reviews

Estimated

↑ 0.8 in 24 mo

Property owners praise

  • Friendly, helpful staff· 77%
  • Communication & responsiveness· 60%
  • Professionalism· 38%

Property owners complain about

    Tenants

    ~65 reviews

    Estimated

    Stable

    Tenants praise

    • Friendly, helpful staff· 62%
    • Communication & responsiveness· 23%
    • Fast maintenance turnaround· 18%

    Tenants complain about

    • Unprofessional conduct28%
    • Communication breakdowns18%
    • Application process problems9%

    Summary

    198 reviews of Celski & Associates, Inc.

    Of the 198 public reviews we read, 177 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

    Summary of Property Owner Reviews for Celski & Associates, Inc.

    Property owners (in 53 reviews) rate the experience with Celski & Associates, Inc. 4.5 out of 5; with staff friendliness and communication being highlighted strengths.

    Summary of Tenant Reviews for Celski & Associates, Inc.

    Tenants (65 reviews) rate Celski & Associates, Inc. 3.5 out of 5; they most often praise staff friendliness and complain about professionalism (28% of tenant reviews).

    31 reviews don't say who wrote them. 21 are star ratings with no text. 2 written by agents, vendors or partners and 26 off-topic reviews are excluded.

    Estimated from public reviews as of Oct 30, 2026. Not a TrueMatch score.

    Report a problem with this estimate

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    Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

    Customer Reviews & Ratings

    Google
    4.0

    Based on 198 reviews

    Better Business Bureau
    NR

    BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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    Why are public reviews split into property owners and tenants?

    Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

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