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Carlson & Co. Real Estate

300+Doors managed
11Years in business
4.8Google · 223 reviews
3.9est.Property owner rating
See the review analysis ↓

PM company in Spokane, WA

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 223 public reviewers say about Carlson & Co. Real Estate

We read all 223 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 30, 2026

4.8headline rating · 223 reviews
WHO WROTE THEM
  • 5% property owners · ~11 · 3.9 stars
  • 10% tenants · ~21 · 4.2 stars
  • 9% unattributed · 21 · 5.0 stars
  • 10% rating only · 22 · 5.0 stars
  • 66% excluded · 148 · 5.0 stars

Property owners

~11 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 73%
  • Communication & responsiveness· 45%
  • Professionalism· 27%

Property owners complain about

  • Maintenance markups & surprise fees18%
  • Communication breakdowns18%
  • Hard to reach a person9%

Tenants

~21 reviews

Estimated

Stable

Tenants praise

  • Friendly, helpful staff· 81%
  • Communication & responsiveness· 33%
  • Showings & tours· 19%

Tenants complain about

  • Unprofessional conduct19%
  • Communication breakdowns14%

Summary

223 reviews of Carlson & Co. Real Estate

Of the 223 public reviews we read, 201 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Carlson & Co. Real Estate

Property owners (in 11 reviews) rate the experience with Carlson & Co. Real Estate 3.9 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about fees markups (18% of property owner reviews).

Summary of Tenant Reviews for Carlson & Co. Real Estate

Tenants (21 reviews) rate Carlson & Co. Real Estate 4.2 out of 5; they most often praise staff friendliness and complain about professionalism (19% of tenant reviews).

21 reviews don't say who wrote them. 22 are star ratings with no text. 148 off-topic reviews are excluded.

Estimated from public reviews as of Oct 30, 2026. Not a TrueMatch score.

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VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.8

Based on 223 reviews

Better Business Bureau
C+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

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No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Carlson & Co. Real Estate correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.