Campus Connection Property Management
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Frequently Asked Questions
What makes your property management company different from others in eugene?
Most property management companies are built to handle as many units as possible with as few staff as possible. We do the opposite. We intentionally employ more team members per property so we have the time and capacity to properly oversee every unit. That means better communication, faster response times, tighter oversight, and ultimately better results for owners. Our focus isn’t just managing properties—it’s maximizing performance and protecting your investment.
How do you handle maintenance and repairs?
Maintenance is one of the biggest hidden costs in property ownership—and one of the biggest areas where we outperform. We combine an in-house maintenance team with trusted vendors, allowing us to complete work faster (often within days), negotiate better pricing, and maintain consistent quality control. There are no vendor markups, and our scale allows us to secure pricing most individual owners simply can’t get on their own. More importantly, we take a proactive approach to maintenance, helping prevent small issues from becoming expensive problems.
How do you screen tenants to protect my property?
We use a detailed screening process that evaluates credit, income, rental history, and background. But beyond that, we focus on placing stable, long-term residents—not just filling a vacancy quickly. Better screening leads to more consistent rent payments, less property damage, and lower turnover costs. Our goal is simple: protect your asset and your income.
How quickly can you rent my property?
We offer a 28-day leasing guarantee, meaning we are fully committed to getting your property rented quickly and efficiently. We combine strong marketing, responsive showing systems, and real-time pricing strategies to minimize vacancy—without unnecessarily discounting your rent. Vacancy is one of the largest costs owners face, and we are structured to reduce downtime while maintaining strong rental income.
What does your pricing include, and are there any hidden fees?
We are one of the only property management companies that publish all of our pricing online—no hidden fees, no surprises. You can review everything here: https: //www. oregoncampusrentals. com/management-plans-and-pricing. We are not the cheapest option—and we don’t try to be. Our goal is to deliver the best value. What most owners don’t realize is that management fees are only a small part of total ownership cost. Vacancy and maintenance typically cost far more—and that’s where we create significant savings and increased income.
How do you help maximize my return (noi)?
Everything we do is designed to improve your net operating income (noi). We achieve this by keeping rents aligned with the market, minimizing vacancy with efficient leasing, reducing maintenance costs through vendor discounts, and proactively maintaining properties to avoid major expenses. The result is a system built not just to manage your property—but to make you more money over time.
How responsive is your team?
Responsiveness is one of the biggest complaints owners have about property managers—and one of our strongest advantages. We answer our phones, and we respond quickly to emails and texts. Because we maintain higher staffing levels per property, our team has the capacity to communicate effectively with both owners and residents—so issues get handled quickly instead of sitting unresolved.
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Company Details
2955 Hilyard St Eugene, OR 97405
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Credentials
Asset Class Focus
Company Size
Years in Business
19 years
Founded Year
2007