Verified #1 verified in Rochester
Cornerstone
Rochester · Minneapolis · Austin
- Repairs in 7 days
- 88% occupancy
Black Swan Living
PM company in Rochester, MN
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 528 public reviewers say about Black Swan Living
We read all 528 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Oct 29, 2026
4.6headline rating · 528 reviews
WHO WROTE THEM- 1% property owners · ~6
- 64% tenants · ~339 · 4.4 stars
- 21% unattributed · 112 · 5.0 stars
- 12% rating only · 61 · 4.4 stars
- 2% excluded · 10 · 4.6 stars
Property owners
Not enough property owners reviews yet. We need at least 10 property owners reviews to show an estimated rating and themes for this group.
Tenants
~339 reviewsEstimated
Stable
Tenants praise
- Friendly, helpful staff· 68%
- Communication & responsiveness· 33%
- Smooth application process· 31%
Tenants complain about
- Property condition at move-in6%
- Unprofessional conduct6%
- Communication breakdowns6%
Summary
528 reviews of Black Swan Living
Of the 528 public reviews we read, 467 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Black Swan Living
Property owners (6 reviews): not enough attributed reviews to estimate a rating.
Summary of Tenant Reviews for Black Swan Living
Tenants (339 reviews) rate Black Swan Living 4.4 out of 5; they most often praise staff friendliness and complain about property condition (6% of tenant reviews).
112 reviews don't say who wrote them. 61 are star ratings with no text. 10 off-topic reviews are excluded.
Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.
VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS
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Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Google
4.6
Based on 528 reviews
Better Business Bureau
A+
Based on 3 reviews
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
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The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
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Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does Black Swan Living correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.