Black Bear Rentals, Inc
PM company in Asheville, NC
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 108 public reviewers say about Black Bear Rentals, Inc
We read all 108 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Oct 30, 2026
- 26% property owners · ~28 · 4.6 stars
- 47% tenants · ~51 · 4.5 stars
- 13% unattributed · 14 · 5.0 stars
- 13% rating only · 14 · 4.1 stars
- 1% excluded · 1 · 5.0 stars
Property owners
~28 reviewsEstimated
Property owners praise
- Friendly, helpful staff· 57%
- Communication & responsiveness· 36%
- Professionalism· 29%
Property owners complain about
- Unprofessional conduct11%
- Communication breakdowns7%
- Maintenance markups & surprise fees7%
Tenants
~51 reviewsEstimated
Tenants praise
- Friendly, helpful staff· 69%
- Communication & responsiveness· 57%
- Fast maintenance turnaround· 24%
Tenants complain about
Summary
108 reviews of Black Bear Rentals, Inc
Of the 108 public reviews we read, 94 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Black Bear Rentals, Inc
Property owners (in 28 reviews) rate the experience with Black Bear Rentals, Inc 4.6 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about professionalism (11% of property owner reviews).
Summary of Tenant Reviews for Black Bear Rentals, Inc
Tenants (51 reviews) rate Black Bear Rentals, Inc 4.5 out of 5; they most often praise staff friendliness.
14 reviews don't say who wrote them. 14 are star ratings with no text. 1 written by agents, vendors or partners is excluded.
Estimated from public reviews as of Oct 30, 2026. Not a TrueMatch score.
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Based on 108 reviews
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
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Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
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