Verified #1 verified in Columbus
Ten 20 Property Management, LLC
Columbus · Fort Mitchell · Hamilton
Bickerstaff Parham Real Estate
600+Doors managed
25Years in business
3.6Google · 542 reviews
3.5est.Property owner rating
PM company in Columbus, GA
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 542 public reviewers say about Bickerstaff Parham Real Estate
We read all 542 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Oct 28, 2026
3.6headline rating · 542 reviews
WHO WROTE THEM- 12% property owners · ~67 · 3.5 stars
- 37% tenants · ~198 · 2.9 stars
- 14% unattributed · 75 · 4.6 stars
- 33% rating only · 180 · 4.0 stars
- 4% excluded · 22 · 4.3 stars
Property owners
~67 reviewsEstimated
Stable
Property owners praise
- Friendly, helpful staff· 34%
- Communication & responsiveness· 27%
- Professionalism· 18%
Property owners complain about
- Unprofessional conduct25%
- Maintenance markups & surprise fees21%
- Maintenance turnaround18%
Tenants
~198 reviewsEstimated
↑ 1.1 in 24 mo
Tenants praise
- Friendly, helpful staff· 31%
- Fast maintenance turnaround· 16%
- Communication & responsiveness· 13%
Tenants complain about
- Unprofessional conduct30%
- Maintenance turnaround20%
- Quality of repairs19%
Summary
542 reviews of Bickerstaff Parham Real Estate
Of the 542 public reviews we read, 362 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Bickerstaff Parham Real Estate
Property owners (in 67 reviews) rate the experience with Bickerstaff Parham Real Estate 3.5 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about professionalism (25% of property owner reviews).
Summary of Tenant Reviews for Bickerstaff Parham Real Estate
Tenants (198 reviews) rate Bickerstaff Parham Real Estate 2.9 out of 5; they most often praise staff friendliness and complain about professionalism (30% of tenant reviews).
75 reviews don't say who wrote them. 180 are star ratings with no text. 22 off-topic reviews are excluded.
Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.
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Customer Reviews & Ratings
Google
3.6
Based on 542 reviews
Better Business Bureau
A+
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
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Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
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