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Bancroft & Associates

Tucson, AZ, Cochise, AZ, Casas Adobes, AZ, Catalina Foothills, AZ, 
300+Doors managed
51Years in business
2.2Google · 272 reviews
4.0est.Property owner rating
See the review analysis ↓

PM company in Tucson, AZ

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 272 public reviewers say about Bancroft & Associates

We read all 272 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 28, 2026

2.2headline rating · 272 reviews
WHO WROTE THEM
  • 9% property owners · ~24 · 4.0 stars
  • 66% tenants · ~179 · 1.5 stars
  • 7% unattributed · 21 · 3.3 stars
  • 17% rating only · 46 · 3.1 stars
  • 1% excluded · 2 · 1.5 stars

Property owners

~24 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 38%
  • Professionalism· 38%
  • Fast maintenance turnaround· 29%

Property owners complain about

  • Unprofessional conduct21%
  • Maintenance turnaround17%
  • Communication breakdowns17%

Tenants

~179 reviews

Estimated

Stable

Tenants praise

  • Friendly, helpful staff· 8%
  • Fast maintenance turnaround· 6%

Tenants complain about

  • Unprofessional conduct48%
  • Hard to reach a person34%
  • Communication breakdowns28%

Summary

272 reviews of Bancroft & Associates

Of the 272 public reviews we read, 226 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Bancroft & Associates

Property owners (in 24 reviews) rate the experience with Bancroft & Associates 4.0 out of 5; with staff friendliness and professionalism being highlighted strengths and most often complain about professionalism (21% of property owner reviews).

Summary of Tenant Reviews for Bancroft & Associates

Tenants (179 reviews) rate Bancroft & Associates 1.5 out of 5; they most often praise staff friendliness and complain about professionalism (48% of tenant reviews).

21 reviews don't say who wrote them. 46 are star ratings with no text. 2 off-topic reviews are excluded.

Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.

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VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
2.2

Based on 272 reviews

Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

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Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Bancroft & Associates correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.