Atlas Real Estate Tucson
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Frequently Asked Questions
Who is my main contact?
Your main contact is the portfolio manager, responsible for the daily operations of your property.
How are owner cash disbursements handled?
Cash disbursements are processed on a Net 45-day system; the first disbursement is 45 days after the first month’s rent is received, then monthly thereafter.
Am I required to have cash reserves or a beginning balance?
Yes. Typical reserves are $400–$500 per single-family property and $100–$300 per door for multifamily; these are separate from routine repair funds. For vacant units, double the reserve is requested to cover essentials like Zillow marketing, professional photos, and utilities.
How is maintenance handled, and what is the cost?
Residents submit service requests via their online portal. The portfolio manager or maintenance coordinator triages, assigns in-house or specialty vendors as needed, obtains estimates for owner approval when required, and provides 24/7 emergency support via the contact center.
Repair cost approvals?
Repairs under $500 are approved by the portfolio manager; repairs over $500 require owner approval unless deemed an emergency.
What is the turnover process when a property becomes vacant?
Pre‑inspection ~30 days prior provides scope and estimate; final inspection after move‑out refines the scope; owner provides approval and funding; team manages turnover through completion.
Who receives the late fee income?
Late fees are split 50/50 between the property owner and Atlas.
Who receives the pet rent income?
Pet rent is based on risk via Pet Screening; base pet rent is $35 (Colorado maximum). Atlas retains 50% of any additional pet fees collected beyond the base amount.
When will I receive operating reports?
On or about the 5th of each month, covering the prior month’s financials.
Who is responsible for yard and pool maintenance?
Single‑family: residents are responsible; if neglected, Atlas arranges service and bills the resident (pool vendor ~$150/month billed to resident). Multifamily: the property owner is responsible.
How is the property marketed?
Atlas lists properties on 20+ syndication sites using an extensive technology stack to maximize exposure.
How are home showings conducted?
Both remote and in‑person showings are offered. Remote showings require a photo ID, selfie verification, and a credit card; in‑person tours are conducted by the leasing team.
Do you list properties on the MLS?
Yes. If listed on the MLS, the owner covers the co‑broker fee for an external agent, typically $250 to one month’s rent.
What kind of insurance do I need?
Maintain insurance coverage as outlined in the PMA and list Atlas as co‑insured or additional insured. If requirements are not met, owners are enrolled in Obie’s plan at $35 per unit per month until compliant.
How is the TrueMatchâ„¢ Score calculated?
Company Details
3430 E Sunrise Drive,Suite 180, Tucson, AZ 85718
Property Types
Credentials
Asset Class Focus
Company Size
Years in Business
17 years
Founded Year
2008
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