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Frequently Asked Questions
Who is my main contact?
Your main contact is the portfolio manager, responsible for the daily operations of your property.
How are owner cash disbursements handled?
Cash disbursements are processed on a Net 45-day system; the first payment is 45 days after the first month’s rent is received, then monthly thereafter.
Am I required to have cash reserves or a beginning balance?
Yes. Typical reserves: $400–$500 per single-family property and $100–$300 per door for multifamily; these are separate from routine repair funds.
What is the turnover process when a property becomes vacant?
Pre-inspection 30 days prior, final inspection after move-out, then scope approval and Atlas-managed turnover to completion.
Who receives the late fee income?
Late fees are split 50/50 between the property owner and Atlas.
Who receives the pet rent income?
Base pet rent is $35 (CO max); Atlas retains 50% of any additional pet fees beyond the base amount.
When will I receive operating reports?
On or about the 5th of each month for the prior month’s financials.
Who is responsible for yard and pool maintenance?
Single-family: residents are responsible (Atlas may arrange service and bill the resident; pool vendor ~$150/month billed to resident). Multifamily: the owner is responsible.
How is the property marketed?
Properties are listed across 20+ syndication sites using an extensive tech stack.
How are home showings conducted?
Remote showings require photo ID, selfie verification, and a credit card; in‑person showings are conducted by the leasing team.
Do you list properties on the MLS?
Yes. If listed on the MLS, the owner covers the co‑broker fee for an external agent (typically $250 to one month’s rent).
What kind of insurance do I need?
Maintain coverage per the PMA and list Atlas as co‑insured or additional insured; if requirements aren’t met, owners are enrolled in Obie’s plan at $35 per unit per month until compliant.
How is the TrueMatch™ Score calculated?
Company Details
8275 S Eastern Ave #200, Las Vegas, NV 89123
Property Types
Credentials
Asset Class Focus
Company Size
Years in Business
17 years
Founded Year
2008
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