Atlas Real Estate Dallas
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Frequently Asked Questions
How are owner cash disbursements handled?
Cash disbursements are processed on a Net 45-day system. Owners receive the first cash disbursement 45 days after the first month’s rent is received, then monthly thereafter.
Am I required to have cash reserves or a beginning balance?
Yes. Typical reserves are $400–$500 per single‑family property and $100–$300 per door for multifamily. For vacant units, double the reserve to cover marketing, photos, and utilities; occupied units only require the standard reserve.
How is maintenance handled, and what is the cost?
Residents submit requests via the online portal. The portfolio manager or maintenance coordinator triages and assigns in‑house or specialty vendors. Repairs under $500 are approved by the manager; over $500 require owner approval unless an emergency. Atlas provides 24/7 emergency support.
What is the turnover process when a property becomes vacant?
30 days prior, a pre‑inspection sets scope and estimates. After move‑out, a final inspection refines scope. The owner approves scope and funding, and the team manages the turnover to completion.
Who receives the late fee income?
Late fees are split 50/50 between the property owner and Atlas.
Who receives the pet rent income?
Atlas partners with Pet Screening. Base pet rent is $35 (CO max); Atlas retains 50% of any additional pet fees above the base amount.
When will I receive operating reports?
On or about the 5th of each month (covering the prior month).
Who is responsible for yard and pool maintenance?
Single‑family: residents (Atlas arranges if neglected; pool vendor $150/month billed to resident). Multifamily: the owner is responsible.
How is the property marketed?
Atlas lists on 20+ syndication sites using an extensive tech stack to maximize exposure.
How are home showings conducted?
Remote and in‑person showings. Remote requires photo ID, selfie verification, and a credit card to schedule; in‑person tours are run by the leasing team.
Do you list properties on the MLS?
Yes. If listed on the MLS, the owner covers the co‑broker fee for an external agent (typically $250 to one month’s rent).
What kind of insurance do I need?
Owners must maintain insurance per the PMA and list Atlas as co‑insured or additional insured. If requirements aren’t met, owners are auto‑enrolled in Obie’s plan at $35 per unit per month until proper coverage is provided.
How is the TrueMatch™ Score calculated?
Company Details
5960 Berkshire Lane, Dallas, TX 75225
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Years in Business
17 years
Founded Year
2008
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