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300+Doors managed
38Years in business
4.0Google · 205 reviews
4.3est.Property owner rating
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PM company in El Paso, TX

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 207 public reviewers say about ARP Rental Homes

We read all 207 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 27, 2026

4.0headline rating · 205 reviews
WHO WROTE THEM
  • 37% property owners · ~76 · 4.3 stars
  • 31% tenants · ~65 · 3.5 stars
  • 9% unattributed · 19 · 4.2 stars
  • 15% rating only · 30 · 3.2 stars
  • 8% excluded · 17 · 4.8 stars

Property owners

~76 reviews

Estimated

Stable

12 of 76 gave 1–2 stars (16%)

What unhappy property owners say

  • Unprofessional conduct10 of 12
  • Communication breakdowns6 of 12
  • Maintenance turnaround5 of 12

Also mentioned

  • Friendly, helpful staff
  • Leasing speed

Tenants

~65 reviews

Estimated

Stable

25 of 65 gave 1–2 stars (38%)

What unhappy tenants say

  • Unprofessional conduct15 of 25
  • Maintenance turnaround13 of 25
  • Communication breakdowns12 of 25

Also mentioned

  • Friendly, helpful staff
  • Fast maintenance turnaround

Summary

207 reviews of ARP Rental Homes

Of the 207 public reviews we read, 176 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for ARP Rental Homes

Property owners (in 76 reviews) rate the experience with ARP Rental Homes 4.3 out of 5. 12 of them (16%) gave 1–2 stars, most often about unprofessional conduct (10 of 12) and communication breakdowns (6 of 12). They also mention friendly, helpful staff and leasing speed.

Summary of Tenant Reviews for ARP Rental Homes

Tenants (65 reviews) rate ARP Rental Homes 3.5 out of 5. 25 of them (38%) gave 1–2 stars, most often about unprofessional conduct (15 of 25) and maintenance turnaround (13 of 25). They also mention friendly, helpful staff and fast maintenance turnaround.

19 reviews don't say who wrote them. 30 are star ratings with no text. 17 off-topic reviews are excluded.

Estimated from public reviews as of Oct 27, 2026. Not a TrueMatch score.

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Service area

8 cities listed for ARP Rental Homes.

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.0

Based on 205 reviews

Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.

What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does ARP Rental Homes correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.