TrueMatch™ Score85.23%

Our Service Quality Summary

We evaluate property management services across four key areas: performance efficiency, cost-effectiveness, reliability, and credibility. These scores reflect how well we manage vacancies and rent collection, deliver value for money, maintain consistent service and communication, and uphold industry standards through experience and proven success.
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Company Overview

Arbella Properties Inc. is a full-service property management and real estate brokerage serving communities across Northeastern Tennessee. The company specializes in residential management, HOA operations, and sales, offering a streamlined experience for owners, residents, and investors. With a focus on clear communication, operational excellence, and long-term relationships, Arbella delivers consistent value in every market it serves. If you’d like, I can tailor this for a specific audience or platform.
400+
Doors Managed
13
Years Experience
300+
Google Reviews

Customer Reviews & Ratings

Google
4.8
Based on 334 reviews
Yelp
1
Based on 3 reviews
Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are still shown for transparency but don’t affect TrueMatch score.

Company Details

1805 W State of Franklin Rd #900, Johnson City, TN 37604

Property Types

Commercial Properties Condominium Associations (COAs) Condominiums (Condos) Duplexes / Triplexes / Fourplexes Homeowners Associations (HOAs) Mixed-Use Multi-Family Apartments Single-Family Homes Townhouses Vacation Rentals / Short-Term Rentals

Credentials

Licensed Insured

Asset Class Focus

A-Class B-Class C-Class

Company Size

Mid-Market [200-499]

Years in Business

13 years

Founded Year

2012

Verification Status

Verified by PropertyManagement.com

Contact Information

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Frequently Asked Questions

What makes Arbella a strong choice to manage my property?

We combine rigorous systems with personalized service, ensuring your property is marketed effectively, maintained proactively, and operated with clear financial oversight. Our team is built to protect your investment and reduce your workload.

How do you attract and place high-quality tenants?

We use professional marketing, modern leasing technology, and a thorough screening process that evaluates credit, income, rental history, and background data. This approach shortens vacancy periods and prioritizes dependable tenants.

How does Arbella help control maintenance costs?

We partner with vetted, reliable vendors and focus on preventative care to minimize expensive surprises. You receive transparency on every repair, along with options that balance cost and long-term property health.

How will I stay informed about my property’s performance?

You get access to a real-time owner portal with financial reports, maintenance updates, lease documents, and communication logs. Monthly disbursements come with detailed statements so you always know how your asset is performing.

What support do you offer if a tenant falls behind on rent?

We handle the entire collections and legal process on your behalf, following compliant and consistent procedures to limit delays and protect your revenue. You’re notified at key milestones without being pulled into the day-to-day stress.