
Altus Property Partners
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Frequently Asked Questions
What types of properties does Altus Property Partners manage?
We specialize in managing multifamily rental buildings, condominium associations (HOAs/COAs), and mixed-use properties across the Chicagoland area. Whether you own a 3-flat or a 300-unit portfolio, we tailor our approach to maximize value and minimize headaches.
How does Altus Property Partners help improve property performance?
Our investor-first mindset means we proactively analyze rent trends, streamline maintenance, and optimize expenses. With detailed financial reporting and routine capital planning, we help owners boost NOI while protecting long-term asset value.
Do you provide 24/7 emergency maintenance coverage?
Yes. We offer around-the-clock emergency response services with trained professionals and vetted vendor partners. Our digital maintenance ticketing system ensures fast, documented resolution of all urgent issues.
What technology do you use for property management and communication?
We leverage industry-leading tools like Buildium, Property Meld, and custom AI-enhanced workflows for maintenance coordination, lease tracking, owner portals, and real-time communication—all accessible online or via mobile.
Can you handle both day-to-day management and large renovation projects?
Absolutely. Our team provides full-service property management including project oversight, contractor coordination, and capital improvement management—whether you're renovating a unit or modernizing an entire building.
How do you handle resident communication and issue resolution?
We pride ourselves on proactive communication with residents. All service requests, payment issues, or complaints are tracked in our system and resolved by our customer care and maintenance teams with transparency and speed.
What sets Altus Property Partners apart from other Chicago property managers?
We combine local market expertise with investor-level financial rigor and concierge-level service. Our boutique structure ensures personalized attention, while our technology stack and hands-on team deliver reliable, professional results—every time.
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Company Details
111 W Jackson Blvd, Suite 1700, Chicago IL 60604
Property Types
Credentials
Asset Class Focus
Company Size
Years in Business
10 years
Founded Year
2016
Verification Status
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