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900+Doors managed
42Years in business
4.2Google · 1031 reviews
4.3est.Property owner rating
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PM company in New York, NY

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 1,032 public reviewers say about AKAM

We read all 1,032 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 28, 2026

4.2headline rating · 1,031 reviews
WHO WROTE THEM
  • 21% property owners · ~216 · 4.3 stars
  • 41% tenants · ~420 · 4.0 stars
  • 25% unattributed · 257 · 4.8 stars
  • 5% rating only · 55 · 3.1 stars
  • 8% excluded · 84 · 4.5 stars

Property owners

~216 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 79%
  • Communication & responsiveness· 63%
  • Professionalism· 39%

Property owners complain about

  • Communication breakdowns15%
  • Unprofessional conduct14%
  • Hard to reach a person7%

Tenants

~420 reviews

Estimated

Stable

Tenants praise

  • Friendly, helpful staff· 66%
  • Communication & responsiveness· 42%
  • Professionalism· 17%

Tenants complain about

  • Communication breakdowns18%
  • Unprofessional conduct18%
  • Maintenance turnaround7%

Summary

1,032 reviews of AKAM

Of the 1,032 public reviews we read, 977 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for AKAM

Property owners (in 216 reviews) rate the experience with AKAM 4.3 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about communication (15% of property owner reviews).

Summary of Tenant Reviews for AKAM

Tenants (420 reviews) rate AKAM 4.0 out of 5; they most often praise staff friendliness and complain about communication (18% of tenant reviews).

257 reviews don't say who wrote them. 55 are star ratings with no text. 39 written by agents, vendors or partners and 45 off-topic reviews are excluded.

Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.2

Based on 1000+ reviews

Better Business Bureau
B-

Based on 25 reviews

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does AKAM correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.