
Roost Real Estate Co. Columbus
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Company Details
1135 Cleveland Avenue, Columbus, Ohio 43201
Property Types
Credentials
Asset Class Focus
Company Size
Years in Business
11 years
Founded Year
2014
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Frequently Asked Questions
How much does ROOST charge for property management?
We charge a monthly flat rate management fee. We also charge a lease fee and an annual lease renewal fee, all of which are outlined in the Property Management Agreement.
What can I expect from ROOST as my property manager?
We provide clear expectations and have a podcast series called “What to Expect from Your Property Manager.”
Can I preview a copy of the Property Management Agreement (PMA)?
Yes. A sample copy of our standard Property Management Agreement is available.
Can I terminate the Property Management Agreement early if things do not work out?
Yes. Either party may terminate with a 60‑day notice within the contracted year of service.
How do you screen potential tenants?
We conduct credit checks, rental history, income verification, and background checks to find reliable, long‑term tenants.
How do you handle maintenance charges? I want to have control over what gets spent.
We can spend up to $600 without approval and may act in emergencies, but we prioritize over‑communication to align on costs.
How do you handle maintenance requests?
Through our Property Meld owner portal. We coordinate repairs and maintenance with qualified vendors and provide real‑time visibility.
How does ROOST handle rehabs and turns?
A dedicated Rehab & Maintenance division manages turns, either in‑house or via trusted subcontractors depending on scope.
What happens if a tenant doesn’t pay rent?
We enforce a clear rent collection policy and manage the eviction process in compliance with local laws, while working to avoid escalations.
When do I get paid?
Electronic owner payments are processed on the 10th and 20th of each month. If those dates fall on a weekend or holiday, payment runs the following Monday. Statements are provided with each payment and monthly.
What kind of financial detail can I expect?
All financial details, including receipts and invoices, are provided monthly in the AppFolio Owner Portal.