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to advise owners on the investment side of their rentals, beyond day-to-day management.","Education","Award","#093D42","https:\u002F\u002Fpropertymanagement.com\u002Fresources\u002Fguide\u002Fasset-manager-certification-guide","https:\u002F\u002Fapi.propertymanagement.com\u002Fstorage\u002Fv1\u002Fobject\u002Fpublic\u002Flogos\u002Fcertification-sponsors\u002F03d51c81-2800-43c0-872a-9965d0ff1cf3\u002F1775273370887-PM_University.png","A free 90 minute course designed by PM University on \"how to think like an asset manager\".","https:\u002F\u002Fpmuniversity.com\u002F",{},{"paid":7,"metrics":524,"responseCount":531,"lastUpdated":578},[525,543,557],{"id":526,"label":527,"title":528,"display_description":529,"show_as_histogram":9,"percent":530,"count":531,"average":532,"max_value":533,"type":534,"histogram":535,"badge":401,"percentile":401},"550e8401-e29b-41d4-a716-446655440000","In the last 12 months, how satisfied are you overall with [Company Name]?","Overall Satisfaction","How satisfied are you overall with your property manager?",95,30,9.5,10,"single_choice",[536,539],{"label":537,"value":533,"count":538,"percent":425,"order_index":28},"Very satisfied",25,{"label":540,"value":541,"count":18,"percent":542,"order_index":158},"Somewhat satisfied",7,17,{"id":544,"label":545,"title":546,"display_description":547,"show_as_histogram":9,"percent":429,"count":531,"average":548,"max_value":533,"type":534,"histogram":549,"badge":401,"percentile":401},"550e8403-e29b-41d4-a716-446655440000","How satisfied are you with [Company Name]'s ability to find and place quality tenants?","Leasing Performance","How satisfied are you with property manager's ability to find and place quality tenants?",8.43,[550,552,554],{"label":537,"value":533,"count":542,"percent":551,"order_index":28},57,{"label":540,"value":541,"count":553,"percent":531,"order_index":158},9,{"label":555,"value":18,"count":139,"percent":556,"order_index":110},"Neither satisfied nor dissatisfied",13,{"id":558,"label":559,"title":560,"display_description":559,"show_as_histogram":9,"percent":425,"count":531,"average":561,"max_value":562,"type":534,"histogram":563,"badge":401,"percentile":401},"550e8408-e29b-41d4-a716-446655440000","How easy is it to understand your monthly financial statements?","Accounting & Financial Reporting",6.6,8,[564,568,571,573,575],{"label":565,"value":562,"count":566,"percent":567,"order_index":28},"Very easy to understand",15,50,{"label":569,"value":570,"count":184,"percent":19,"order_index":158},"Mostly easy to understand",6,{"label":572,"value":139,"count":28,"percent":110,"order_index":110},"Somewhat confusing",{"label":574,"value":158,"count":28,"percent":110,"order_index":139},"Often confusing",{"label":576,"value":577,"count":28,"percent":110,"order_index":18},"Very confusing",0,"2025-12-31T17:21:50.457+00:00",{"paid":7,"testimonials":580,"hasMore":7},[581,586,591],{"id":582,"user_name":583,"message":584,"created_at":585},"af8a6bb5-ee50-49aa-b220-0c3a48543845","Tommy Evon","Excellent property manager. Very communicative, great portal\u002Fowner resources, and able to source competitive rates for repairs. Could not recommend these folks more, and I expect to be with them for as long as they will have me!","2025-11-26T17:04:58.838468+00:00",{"id":587,"user_name":588,"message":589,"created_at":590},"bf58bf1b-a8c4-4004-a642-fd023ae6edb8","Jennifer O'Connell","Because we live overseas, we were looking for premium property management service, someone to handle everything for us and engage us only when necessary. Our realtor recommended My Haven and we feel are beyond grateful! David and Kristie have been incredible partners throughout the whole process and they have managed everything exactly how we needed. They are very responsive, have explained everything perfectly, and have a warm, personal touch. Plus, their owner portal allows us to engage with the management of our property with ease and complete transparency.\n\nWe could not be happier with My Haven and highly recommend them to anyone looking for a professional, expert property management team.","2025-11-25T22:38:41.309737+00:00",{"id":592,"user_name":593,"message":594,"created_at":595},"8561e675-63aa-4e72-a37f-79d942a3bb59","Cameron White","MyHaven has been an absolute lifesaver. Managing a property from another state could’ve been a total headache, but they’ve made everything so smooth and easy, I sometimes forget I’m a landlord. They’re always on top of things—great communication, quick follow-through, and zero stress. Every detail is handled with care, and they’ve earned my full trust. Honestly, if they offered to manage my actual life, I’d probably let them. Can’t recommend them enough!","2025-11-25T22:33:58.892387+00:00"]